[Resolved]  Vibes — Personnel Harrasment

Address: Karnataka

I have taken Vibes laser treatment a month back. And the front office has given my second appointment on 4th Feb'12. They have not given any particular timeline for the appointment. Am a regular visitor in VLCC. Whenever I take an appointment, VLCC will give a fixed time also. as I was new to Vibes I clearly asked the Lady about the timing. She confirmed that I can drop in till 7.30 PM and confirmed that I will get a reminder call. I have not received any call. Still as it is a treatment I reminded my self and went to Vibes JP Nagar branch at around 7. 30 PM. And there started my all-time filthy experience as a customer. I went inside. 1 woman was sitting in front office surrounded by 2-3 girls. I told her that I have an appointment today. Without referring any ware she told no you doesn’t have any. I told her I came here last month for laser treatment and my zero session is already over. She asked me what time was the appointment. I replied there was no particular time given to me but I can come any time till 7.30. She and another woman ask me many Q like an interrogation session All of a sudden she got irritated and started shouting at me and said time is already up and you don’t have any appointment. I was totally shocked on this experience so I asked why the hell you are shouting at a customer. I came here as per your person’s confirmation. Instead of screaming at a customer you can show some civility and can give an appointment for tomorrow. All of a sudden she uttered [censored] off to me . I don’t know who is she but for me its Vibes and am going against this nastiest experience I have ever had in my life time. I have been in to kaya VLCC and many more beauty clinic and experienced the customer delight many times. But never seen anything like this.