| Address: Tumkur, Karnataka |
Today(13 july 2011) me n my mom went for the fixed deposit renewal to vijaya bank b.h road branch tumkur,karnataka........ there we experienced a really worst behaviour from a clerk (dont know d name.. but he'S going to retire in 15 days...)..clerk us asked us to sign here and there for that we checked it once casually and signed..meantime he just started talkin in a high voice, sign it dont see and all and in a rude way seemed he was too frustrated.. he started puttin his anger his tensions and frustrations on us.. as he was very old, we asked him to speak and behave properly.. but still he went on shouting unnessesarily.. his words were unconnected, he went on shouting all over the bank rashly for about 15 min.. meantime the branch manager of that bank came and solved the problem and told us that that clerk is a kind of person who is like that only always and i thank the branch manager for helping us to come out of that mess.... we have total amount worth 3,000,00 rs in that bank.. so we are planning to transfer the money to any other bank except vijaya bank... we are hurted psychlogically very much from this incidence.... i want to tell here that vijaya bank has to remove such kind of creeps when ever they notice strictly... everything in this bank is so so so slow.... its a nationalised bank just for name... even local co operative banks are faster than vijaya bank and behaviour was also good... the work pressures are being poured on the customers they dont have patience they dont have respect they treat customers like beggars... actually we the customers are responcible for their salaries their life they should keep it in their mind.. hope big officials of this bank should take this seriously ( staff misbehaviour ).. Was this information helpful? | 
I was in hurry that’s why it went to my office and I told my mom to go to Vijaya Bank and ask for the Cheque book requisition form. She went to Vijaya Bank and told the whole story about it but and ask for the Cheque book requisition form. but this time Bank employee started talking rudely in high voice and bank employee started talking rubbish to my mother about me that who is she, she don’t know anything, does she understand anything. Like that he talked nonsense thing and misbehave with my mom and talked nonsense about me.
Then the same day I went to Vijaya Bank, Vashi branch with my mom and ask about it then he refused to talk. that time branch manager was also there. instead of solving the problem Branch Manager is blaming us. it is the Branch Manager’s responsibility that if the customer and employee had a argument then he has to solve the problem and not take part in it. But and other employee also take part in it. one employee of yours said that who is the banker? This time also I am saying that plz don’t argue on this matter and give me the requisition slip. This is the third misbehavior of Bank employee.
I wrote this because Bank employees not only misbehave with us but also I saw that they don’t won’t to solve the problem. they don’t want to help the customer. we as a customer if we don’t know some banking things then we expect that Bank employee will help us. As per Banking code and standard Board of India. Is that not bank’s responsibility that bank should guide us in proper manner. And that type of behavior of employees are not good for bank also.
Kindly note of it that I will send hard copy to Bank’s Head Office and Banking ombudsman
Kindly look into the matter.
Pramila Meher
SB A/c Holder of Vijaya Bank, Vashi Branch