[Resolved] Vodafone — Validity time changed

[Resolved] Vodafone — Validity time changed

M MUTHUSAMY.N from Delhi, Delhi Dec 15, 2007

I purchased a 6 years validity SIM from Vodafone, Karur. After my talk time is over , I send Rs 200 for TOP UP my talk time. By mistake vodafone franchise ( where I purchased )people had done Re charged for Rs 200. Now my validity time has changed. When I checked with Vodafone shop, They say that it canot be changed to my original validity time. In this what is the mistake I did. Even by mistake they recharged, why a 6 year validity should change. I considered as ' Encash the customers ignorant' I want Vodafone mangement to change my valiodity to 6 years Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Arjun.P

from Chandigarh, Chandigarh

Oct 15, 2009

Dear Sir
I am customer of Vodafone. I have activated message Booster pack and have some querries regarding it. Yesterday evening on 13 October 2009 I received a message from Customer care (Vodafone Company) that 50 paisa for local sms, Rs 1.50/. for national sms, Rs 5/- for International sms will be charged for “Diwali” in India. I’m not against these changes but will my Booster pack validity be extended for two days from the date of expire?
As in India many religions and many festivals fall – If for all festivals messages will be charged, it is inconvenient for me and all so other customers those are under sms booster pack.
I kindly request you to consider my querries and response to it.

ARJUN.P.