[Resolved]  Vodafone — deduct my balance

Vodafone — obd calls

i just got obd call from vodafone with out pressing any numb they have activated caller tune service on my mobile. this is too much . by the time i cannot make a call because of vegetative balance

Dear Sir,
I have a prepaid vodaphone mobile no.[protected]. It is very surperising that in the last two months an amount of Rs.30/- per month has been deducted from my available mobile balance. It is not clear to me that how the said charges has been deducted without my consent. I contacted to 111, but your reprensentative in the service centre could not satisfy my quiry. I told to the represtative in your service centre that if the same practice is being continued regularly, I would have no other alternative rather to complain to the higher authority. But it is very socking that your reprensentative has uttered that " you can do whatever you like". Such type of behaviour is not at all expected from a reputed company.
I like to draw your attention in this matter and I hope that such type of disturbance is being discontinued in future.

Vodafone — Balance have been deducted without my consent

Dear Team,
This is to bring into your kind notice that my sister is using a prepaid connection of VODAFONE i.e. [protected].
"N" Number of times balance for her account has been deducted. Whenever she recharged her phone, her balance gets deducted itself. Thereafter she told me the instances.

Whenever she recieves OBD Call from Vodafone, she disconnects the call, automatically Rs. 30 gets deducted from her account and some other VAS servces gets activated on her account without her consent.

When i marked the mail to the customercare/Nodal officer/Appellate, they don't respond positively and responds me in a way that reversal of charges is not possible because i have not lodged the complaint earlier or within 48 hrs of the services activation.
I must tell you that my sister has just purchase the new connection and are not very much aware about the prepaid connection, so somehow she did not raise any complaint regarding the same.

Yesterday as well, her balance for unknown services has been deducted now i.e. on Friday.

Vodafone is loosing their image and making fool of their customer just to generate revenue from any source. Hence i request you to kindly help me to get my money refund.
Manish ASwal

Dear Sir,

My self Monika Dabas I am customer of Vodafone prepaid service. last month (June 2013) i was recharge my Vodafone no. [protected] from Rs. 30/- but with in one hour Vodafone company deduct my balance without any region. then i was used credit service of rs.5 for talk to customer care executive, but their customer service is also very very very poor. customer care executive never solve our problem.
i just want to know why Vodafone company deduct my balance without any region.