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I HAD ACTIVATED 4 RS MESSAGE BOOSTER,THEY DIDN'T GAVE ANY RESPONSE,THEN I HAD ACTIVATED 27 MESSAGE BOOSTER BUT AFTER SOMETIMES THEY ARE GIVING RESPONSE !!!! I DON'T KNOW WHAT THEY ARE DOING!!! THEY MAIN WORK IS TO ANALYSIS THE CUSTOMER'SPROBLEM BUT ???? I REQUEST YOU TO SEE THE PROBLE AS SOON AS POSSIBLE
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
I am Vijay and using Vodafone number [protected] last 06 years, but now due unavoidable feedback from Vodafone customer care I am force to write a message. Please find below message which is self explanatory sent on 29 October 2009.
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Hello Relationship Manager,
I am Vijay Kumar Dixit and my Cell no. is [protected] which I am using last six years with credit limit of 25000/- and paying my all bills on regular basis.
I would like to inform you that earlier I was working with Cox and kings (I) ltd., H- Block Indra Palace, New Delhi -110001 .Now I have resigned from the organization & no more using this number as a large account (corporate account).
Please note I have requested at Vodafone care shop – D 25 (Opposite Big cinema, Inner Circle, Connaught place, New Delhi -01) to change this number in to Individual account. But after submission of my all document (Request on company letterhead with stamp / signature of HR Manager & letter from my side on simple paper with Two photograph ) in last week of July 2009, is still showing corporate account which I don’t want any more and because of this problem I am unable to change tariff plan as per my convenience.
It’s a humble request please take this matter seriously otherwise I will make complaint against Vodafone.
Hope you will understand what kind of situation I am facing right now, just because of your some irresponsible employees Ms. Bharti & Mr. Akash, who is working in D25 Vodafone customer care
Hope this time I will get favorable reply from your end.
Vijay Kumar Dixit
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I would request you to please solve this probelm.
With regards, Vijay Kumar Dixit