Comments
Vodafone — sick of vodafone
If the respective concern person is available there too. I as a VODAFONE user want to register a complain, so the I can get the BEST SERVICE which was PROMISED TO ME; WHICH I DIN'T GET.I CALED UP 7 TIMES TO CUSTOMER CARE 111. AND WAITED FOR ABOUT 1 HR YESTERDAY (DATED- 20 JAN 2008), BUT NO RESPONSE HAS COME UP WITH THE PEOPLE.
MY no. AS WEL AS THE CONCERN NO. OF MY ORGANISATION ARE FACING THE PROBLEM WHILE DIALING SINCE LAST 30- 45 DAYS
WHEN EVER WE MAKE A CALL, AL OF THE SUDDEN IN THE MID OF THE CALL
1. EITHER CALL GET DISCONNECT
2. THE OTHER PERSON OR ME CANT HAVE EXCHANGE OF WORDS
3. OR ANY OTHER CALL INTEREPT IN BETWEEN.
BECAUSE OF ALL THIS RESON THE CALL GET DISCONNECTED AND MY ORGANISATION IS LOOSING OUT ITS BUSINESS AS WELL AS ITS REPUTATION TOO.
WHEN I COMPLAIN THE SENIOR PERSON RANDEEP SINGH AT THE CUSTOMER CARE CENTER SAID " WE CANT DO ANYTHING FOR YOUR PROBLEM"
I AS A USER OF VODAFONE HAD THIS RESPONSIBILY TO ASK YOU THE IMPROVE THE SERVICE OR I WILL LOVE TO SWITCH OVER TO ANOTHER
TELECOM SERVICE PROVIDER.
LOOKING FORWARD FOR THE RESPONSE AND IMPROVE IN SERVICE.
mobile services vodafone — sending bill for disconnected mobile
4.5.2009SIR/Madam,
i Kunal Shah Holding the Vodafone Mobile No:[protected] under customer
Relatiosnhip no:1.19825586 am writting this mail; to state the agony
that i am put through by Vodafone Essar Ltd. which i am afraid to say
are not custoemr friendly at all. On the contrary, they are meant to
harrass the customer. I had disconnected the aforesaid mobiler number
on the 1st of November 2008 under docket no:[protected] .However
despite the disconnection the said no. was mysteriously reactivated on
the 10th of november 2008., under docket no:[protected] also on the
11th of november 2008 the company executives at the sion outlet claim
that someone using my photo id as a proof has reissued the sim card of
the said no. under docket no:[protected] Sir, I have been charged
rentals amounting to 1003.81 as on 18th april 2009. for the same.
Not olny that when i contacted the company officials they said that
the sim card of the number, has been couriered to my place. However i
was shocked to know that there is no proof of courier done to my place
for the sim card of the number. Also the company has no proof of my
visitng their store to collect the said sim card. I have been told the
sim card has been issued against my driving licence. I would like ot
point out the number had been taken by giving my dribving licence as
the proof of address nad photid at the time of taking the connection.
Also, i have given the company copies of my driving licence
many-a-times for various purposes.
The company claims to have made many calls at my residnetial address
and and on my cell no. the sim card of which i would like to point out
that i have still not recieved.
Sir i am really worried as i have recieved a legal notice from the
company Vodafone Essar Ltd for non payment of bills. Please do the
needful.
Thanking You in anticipation I remain,
Your's Faithfully,
Kunal Shah
in above mail vodafone has juse to answer two simple questions
1) wether on the 1st of November 2008 under docket no:[protected] they
have received disconnection request as i had lost my phone.
2) Company has got suficiant documentry proof to prove that they have
sent and i have received a duplicate sim card before activation of the
connection
My sim no.is [protected]. I am officer in Govt of India .and now days i have posted in Jaipur. Before taken of Sim i deposited my all document to dealer which mobile no.[protected] name is Chandrabhan .My mobile 2 days run and VODAPHONE stop that connection. I again made contact to VODAPHONE STORE which is located at the Mansrowar, Jaipur and where as VODAPHONE STORE person direction i have submitted again a set of complete record deposited. The name of that person of VODAPHONE STORE is Mr. Nand kishore, which mobile no is[protected].So many request made by me to start the connection. My sim start and VODAPHONE again stoped. I went again the VODAPHONE STORE and ask about my connection. They replied this is my computer problem. and connection again start. .After3 days again VODAPHONE stop my connection. I can not understand why I am facing this problem’s. My SIM stopped by VODAPHONE five time. AS this time VODAPHONE stopped my connection .Why?
36%
Complaints
27116
Pending
0
Resolved
9562
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
mobile bill of month-jan-08 — wrong bill of month-jan08
DEAR SIR,I HAVE MOBILE NO-[protected] WITH MANE OF MY COMPANY-CHHATRAL VIDHUT KAMDAR MANDALI.I HAVE RECIEVED BILL OF MONTH-JAN 08 WITH SMS CHARGES-603.00RS,I HAVE NOT MORE THAN TWO SMS IN THIS MONTH.HOW IS IT POSSIBLE TO PAY?PLEASE CHECK MY BILL AND CORRECT WITH TWO SMS CHARGES.
KAMLESH