[Resolved]  Vodafone — Worst Service ever Experienced

Hi,

I am using Hutch(Vodafone) mobile from more than 3 years in Bangalore. But from last 1 year i'm facing more network problem with vodafone. I gave complaint so many times, even though the Vodafone people did not rectfy the problem. This problem exists in the centre of the city itself. I dont know the network in rural areas. There qoutation says "Where ever you go network follows..." but if i want to make a call or recieve a call then i should come out from my home and I should follow the network.

The vodafone people are not at all taking care of their customers problems.

I suggest the people who want to go for vodafone.... plz dont go for it. If the customer pays the bill late these ppl are charging fine for late payment, at the same time, do they give discount for any problem occurs? No, they never...

I would like to know that how can I give a complaint to the TRAI regarding this? Any one can help plz...
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Aug 13, 2020
Complaint marked as Resolved 
 
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I had been complaining regarding Very Very Poor Service of Vodafone in South Mumbai and a continous problem with Vodafone Network of Call Drops which ultimately increases my Bill dratically high as i have to recall the same number again & again due to Call Drop.Is Vodafone consider there there Technical Problem and revert last Three Months Bill by giving Credit Amt as It was Only due to Vodafone that we Customers had to Suffer.I had regularly keeping a Track on COmplaints But always received the same old recorded reply and no sign of improvement in Network at all.
Curriculum-Vitae

AMIT KUMAR SEN
S/o Mr BHARAT PRASAD SEN
BAJRANG WARD GARHAKOTA SAGAR (M.P)
Pin- 470229
Mobile: +91-[protected]
[protected]
Ph[protected],

Mail : [protected]@yahoo.com [protected]@gmail.com
Amitsen11yahoo.com

Objective:
The focus of my career is to be the leader of industry in a way, which will utilize my technical knowledge & innovative mind for the success and progress of the organization and changes in the business environment of country.


Experience:

Designation:- RF Survey & TND Engineer& Acquisition

Currently Handled Bihar & Jharkhand Vodafone project in Respect of Nokia as A RF Survey Coordinator In Behalf Of Prithvi Solutions Ltd. Hyd. In Bihar

Eight month work experience in R.F. survey with (BIHAR& JHARKHAND) as an employee of WTPL

8 months work experience in R.F. survey with TATA (GSM PROJECT) (MP) as an employee of PRITHVI INFORMATION SOLUTIONS LIMITED, HYDERABAD


Job profile

 Tool kit (GPS, Magnetic compass, binocular, digital camera, measuring tape, altimeter).
 Work on 900/1800 band.
 To find the nominal to clarify the hot spot area.



Academic Qualification:

Graduation
Course : B.E ( Electronics & Communication[protected]
Percentage : 62%

College : G.R. Khalsa Inst. Of Sc. & Tech., Jabalpur (M.P.)
University : R.G.T.U.(Rajiv Gandhi Technical University) Bhopal(M.P.)



Technical Skills:

Software C, C++.
Application MS-Office, ms-excel


Academic Projects:

 Project Implemented:
Project Name: Security Robot
Organization: GRKIST, Jabalpur, MP

Key Point:

• Hard working and positive attitude.
• Take challenging position in a professional organization.
• Improve own self on every step.

Personal Profile:

Full Name : Amit Kumar Sen

Father’s Name : Mr. Bharat Prasad Sen

Sex : Male

Date of Birth :[protected]

Martial Status : Single

Nationality : Indian

E-mail : [protected]@yahoo.com


Declaration
I consider myself familiar with Electronics & Telecom Engineer aspects. I am also confident of my ability to work in team. I hereby declare that the information furnisher is true to the best of my knowledge.

Date:
Place: Jabalpur
(Amit Sen)
Ms. Meenakshi
Email Id: v.[protected]@vodafone.com

Sub: Network problem

Ref: Vodafone Connection No.[protected]; My Plan-Talk599
Relationship No.1.10389533

Dear Madam,

This has reference to telephonic conversation Mr. R. N. Jha from our office had with you today on 05.10.09 regarding network problem in my Vodafone No.[protected] for the last one month.

Incidentally, I would like to inform you that I have made last payment of Rs.3797/- vide Ch. No.669284 dated 01.10.09 against Vodafone Bill No.[protected] dated 15.09.09 for the period 15.08.09 to 14.09.09.

Earlier also I have lodged the complaints two times over Vodafone Customer Care [protected] but the network problem still persists.

I would therefore request you to kindly look into the matter to sort out the network problem. I would suggest to replace the SIM Card in case you feel it is required to so.

I shall appreciate for action on priority so that I can get rid of the above problem at the earliest possible.

Thanks and regards,


(Rita Singh)
Managing Director
D. K. Singh & Sons
156, Defence Colony, Flyover Market,
New Delhi - 110 024
My sim no.is [protected]. I am officer in Govt of India .and now days i have posted in Jaipur. Before taken of Sim i deposited my all document to dealer which mobile no.[protected] name is Chandrabhan .My mobile 2 days run and VODAPHONE stop that connection. I again made contact to VODAPHONE STORE which is located at the Mansrowar, Jaipur and where as VODAPHONE STORE person direction i have submitted again a set of complete record deposited. The name of that person of VODAPHONE STORE is Mr. Nand kishore, which mobile no is[protected].So many request made by me to start the connection. My sim start and VODAPHONE again stoped. I went again the VODAPHONE STORE and ask about my connection. They replied this is my computer problem. and connection again start. .After3 days again VODAPHONE stop my connection. I can not understand why I am facing this problem’s. My SIM stopped by VODAPHONE five time. AS this time VODAPHONE stopped my connection .Why?

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