I moved out of Hyderabad on Nov 16, 2007. I sent a mailto Vodafone corporate customer care regarding the discontinuation of service from 17th Dec & inquiry about pending amount. In the automatic email response, they always write that the inquiry will be addressed within 2 days. However I didn't received any response. After sending 2 more mails on the same ID(on 27th Nov, 9th Dec), I got a response on 17th dec that a payment has to be made for pending bill. Now look at this, the amount they have calculated includes :
[protected]Pending bill till 17th Nov (When I first put a request for discontinuation)
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[protected] Rental charges till 17th Dec (When I got first response from them after following it up 2-3 times).
They always claim about good customer service which is !!!. Their slogan, "Wherever you go , our network follows" should be chnage to "Whenever you are with us, you have to chase us ".
They are continuously sending thebills on my email ID. I guess Public sector compnies like MTNL & BSNL provides much better service than Vodafone.
Please don't take vodafone connections any more.. switch to BSNL of MTNL Was this information helpful? |