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My mobile no. is [protected]
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Happy to help Oh Please,
please check your logged call details by my no. [protected] of today. I talked to one of your agents and one hold down me on call and disconnected. and one misguided me regarding DND i clearly told that girl that i don't want to activate this service however she activated it and logged a request at her end for activation of DND even if was refusing to activate it over and over she said you won't received any calls from vodafone but you will receive calls from other companies i.e. naukri.com, timesjobs.com . But these companies are not allowed as well from communicating with customers if their number is registered in DND.
Your customer service agents are misguiding customers. I'm extremenly dissatisfied from vodafone's services.
You can check conversation with your agents and then tell me if i'm wrong. Conversation was made using my no. [protected] and the girl i was talking to she barred my customer care don't know why. Now i'm unable to connect with customer service helpline.
please check your logged call details by my no. [protected] of today. I talked to one of your agents and one hold down me on call and disconnected. and one misguided me regarding DND i clearly told that girl that i don't want to activate this service however she activated it and logged a request at her end for activation of DND even if was refusing to activate it over and over she said you won't received any calls from vodafone but you will receive calls from other companies i.e. naukri.com, timesjobs.com . But these companies are not allowed as well from communicating with customers if their number is registered in DND.
Your customer service agents are misguiding customers. I'm extremenly dissatisfied from vodafone's services.
You can check conversation with your agents and then tell me if i'm wrong. Conversation was made using my no. [protected] and the girl i was talking to she barred my customer care don't know why. Now i'm unable to connect with customer service helpline.
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