[Resolved]  Vodafone Connection — Barring of services without any information

Sir,
I was being provided with the add on connection as per my usage of old connection and credibility on that number with the company.Initially i was cheated by the DSA of the company ad i complained in the company for this but till date no action has been taken against that DSA.Again it was wrong comitment made by DSA for the credit limit on this new connection due to which i got annoyed and complained in the customer service.I told them that till the time my limit wud be exceeded i won't be using this connection.It took time to take action on this complaint and i got the limit exceeded but after this i was not in delhi and didn't used this connection for few days.Now when i returned to delhi and tried to use the conection it says services are cancelled on this number and i have to give in written to any vodafone store for getting it started.
Please let me know that is it correct that if i had been provided with the add on connection i shudn't be informed all this before disconnecting my services.If this is happeneing with priorty customers ten one can imajine wat wud be happeneing with rest all.

Hope u wud take in consider and solve this matter as early as posssible.

Regards
Rajat sethi
[protected]
[protected](new addon connection which is not used)
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Aug 13, 2020
Complaint marked as Resolved 
 
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