[Resolved]  Vodafone — Mobile Number Portability

To Whom-so-ever it may concern,

I am trying to port my number from Reliance CDMA (PostPaid) to Vodafone India (PostPaid), but to no avail since last three months.

1. I applied for Mobile Number Portability from Reliance to Vodafone around Jan 20 - 23 in Vodafone Store, Vashi. I wanted to activate a CUG plan which my company offers, for which i didn't have any supporting documents at the time of subscription. so they asked me to mail them the Company i Card and a Address Proof, which I did the following day. Two weeks passed by and I didn't get any response from them. After two weeks i got a call from Vodafone asking me to mail my i Card and Address proof again. This time, though, they started the process. But because the PUC code had expired so Reliance rejected it.

2. Then I gave a request for the same to a Vodafone Executive in my office. He started with the process. I even got a message from Reliance thanking for being with them. But later i got a call from Vodafone saying that my previous request had not been canceled and asked me to cancel it from the Vodafone store from where i had applied. i went to Vodafone Store, Vashi and launched request to cancel my previous Porting request. but even after doing it, my number didn't get port. the Vodafone executive said my request has not been cancelled, yet. Again, the PUC code got expired.

3. For the third time, before applying for a MNP, i made sure that my previous request has been canceled. After i was sure of the request being canceled, i applied for a PUC code third time. applied for MNP again. but to no avail again. no response from Vodafone. its, now, only a day left for my third PUC code to expire.

Vodafone, please take a note of this. If anyone needs proof of the mails and the PUC codes and messages, i have it with me. I even know names of all the Vodafone employees who have interacted me on this issue.

--
Ulhas S. Mandrawadkar
Mobile No.: [protected]
email id: ulhas.[protected]@gmail.com

lki

Vodafone — portability

Sir/mam
earlier I had airtel no but now its vodafone .....but its not working ...its very disturbing me .....all documents submitted no is [protected]......

Vodafone — number portability

i rajesh kumar having a problem regarding with vodafone signal incoming & out going is ok but some times i receive a call but i could listen the voice but it is repeating frequently after several requests i am not satisfied with the problem when i am trying to change my network they are giving irresponcible answer and they are giving. that there is a technical which is not known to them only self so i request you to please solve my problem


thanking you
rajesh kumar
[protected]

Vodafone — mobile number portability

I have applied to prt out my mobile number [protected] from Vodafone to Idea. Vodafone rejected it by messaging that " existing contractual obligations". although I have deactivated all my services still then they are rejecting with same message. This company neither tells what contractual obligatiion is existing or when they will terminate this. The level of service is at its worst. Plese do the needful to get my number port out from vodafone.

fine

I'm Shahzad Haroon, using vodafone no. [protected] which is in my brother name SALIK HAROON.
I wanted to port in to vodafone from airtel, and that airtel no. is [protected]. (UNIQUE PORTING CODE-AD987267 )
I had a word with customer care executive on 25th May, 2011 regarding portibility and its benefit.
They send the executive the very same date, I gave the required document they gave me new vodafone sim and I paid Rs. 250/- via Receipt No. 62341 for the sim ([protected]).
Executive (T.P.MISHRA- [protected]) said it'll be ported to vodafone in 7 day as per trai rule. Someone from vodafone confirmed also whether executive came to visit or not.
But till date my no. is not ported to vodafone.
No executive called me up regarding anything.
I called the executive he gave me MNP Helpdesk no: [protected].
When i called here someone said verification is to be done, & will send the executive tomorrow.
When i again called him to know where is the executive, he said home was locked.
That was a WHITE LIE, if even i accept there is no one in home that person should give me a call if its locked. but he didnt.
Last sunday, 5th June 2011, I spoke to customer care and someone senior Hemlata (MNP division) was there she checked and said your document is not submitted.
After listening this i get furious, then she cut the phone or may be disconnected. Then i get a callback from vodafone few minutes later, someone (gurmeet/gurpreet/gagandeep)
I dont remember the name, he said there is a green light notification is there which means your no. will port to vodafone tonight (5th June, 2011) or tomorrow night (6th June).
But till now its not ported. Today (7th June, 2011) i spoke to cutomer care in between (1.45pm to 2.45pm) Megha then she transfered to Ram in MNP department, then he transfered to senior BHUPENDER (Floor Supervisor), he listen to my problem and said to contact your no. customer care. I said i wont talk to them as i paid money to you guys and
I need resolution from you.
And till date its not activated.

RELEVANT PROOF ARE ATTACHED.
KINDLY HELP ME

Respected sir, Im V.Vinay Kumar Goud Using Vodafaone Prepaid No [protected] From Last 5 Months, I Want To Change My network So I send Port to 1900 from my mobile, But there is No Reply I Have Send Same SMS 5 Times My Balance Was reducted For SMS But I Cont Get UNIC CODE I Contact To Vodafone Costmer Care.They Told That We Have Some Technical Error We will Send Code to ur Mobile Within 24 Hours. Bit Till Now I Cont Recieve UNIC CODE. So Please solve my Problem MY ref No:[protected]

Reliance Telecom — Not receiving upc code for mnp in other company & postpaid service change into prepaid

Dear Sir,
I have a mobile no [protected] of Rim Gsm which i want to change in to other company so i want upc code but i could not receive it after many sms & i talked costomer care as well as Nodal officer also but my problem is unsolved. I have an other no [protected] of Rim postpaid this no is changed into prepaid forcefully without any information so i wnt my security money as earliest or my no. should be postpaid.

Plz look into this matter urgently.

Mudit Saxena
[protected]
[protected]
[protected]

Im using Vodafone prepaid card from last 2 years. I want to port out in Airtel, I request for it but Vodafone rejected The UPC (Unique Porting Code). They didnt told the reason.Plz help me.

Vodafone — number portability

My self Ramandeep singh, my mobile no.is [protected]. I had portbility of my number from BSNL to VODAFONE on 06 jul 2011, & vadafone company accepted my portbility &
stated my number , but after 15 days company had dissconnected my number.

i went to vadafone office & they told me your proof is rejected , you deposit another proof,
i had deposited my proof 3 times.

But no action has taken by company to start my number ,
if my proof is not completed, why the company started my number.
i am not used my vodafone number as well as bsnl for last 16 days .

Vodafone — portability issue

hi,

on 1st of july i submitted all my documents to vadofone store in gurgaon. They told me that they will take

13 days to complete procedure of mobile portability. but after one month theyreason they told me that my documents got rejected. and they didnt told me any reason. i repetedly asked about reason but they failed to give me any strong reason. till date i am still waiting for reply. and noe they told me to submit all documents again. t felt so embrassed and angry. i am mentally harrashed by vadofone. kindly look into that matter as i am loking forward for some solution.

Thanks
sachin

I am K.naveen residing at perambur chennai, i had requested to port my number([protected]) from Aircel to vodafone 0n 08/08/2011. within 3 days my number was ported to vodafone but the ported number was not my old nummber its a new reliance number([protected]), in my mobile home screen it shows vodafone, but the number was a reliance number, now i am receiving promotional calls and messages from both vodafone and reliance. many times i called vodafone customer care but there is no proper response from their side. kindly look aginst this issue

What mr paulmathew had told here is extremely right. I too face a similar problem. I ve been vf post paid for the last one year. My bills were paid correctly, but i had an unexpected bill last month due to vmc usage eventhough i had activated a data plan. Now they are denying mnp due to 'contractual obligations'. And as per the recommendations from customer care, i wrote a letter to vf store manager to cancel my contract, that was on 12th oct, before which i have paid all my bill amounts. Still they say that my request is being rejected due to contractual obligations. I have been using this number as prepaid since 2007, when the network's name was hutch. If they are doing this with someone who is having this much of association with this org, i think it is frank robbery and this should not be allowed in our country.

Vodafone — unusual message @ calls

dear sir/madam,
my name is shiv and i am using Vodafone service since 2007. already DND(DO NOT DISTURB) Services activated on my mobile since 2007 after that daily unusual message and calls is coming.

so i want punishable amount 25,000 thousand.thank you......
shivram singh rathore
[protected]

I am fed up with Vodafone service,so I have raised a request for mobile number portability on last Thursday (03/11/2011),but till now i didn't get my UPC number.
I got couple of calls from Vodafone executives just to ask the reason for changing the network.

When i asked about my request they simple asked me to wait for 24hrs,i spoke with almost 6-7 customer executives.However,all of them give the same answer,seems like they are trained only for that particular line.

Again yesterday i escalated the issue to the customer support supervisor(i spoke with Manjunath from Bangalore branch).Even this fellow is also mugged up the same thing & replied.this is ridiculous ,irresponsible answer.

Vodafone please change your caption "Happy To Help".
This line doesn't suit for your service.

I need some solution for this.

I had requested my mobile number to be ported from Vodafone to Tata Docomo. My request was rejected all Four times by Vodafone giving all lame excuses why the same could not be ported to Tata Docomo. Vodafone did not port my number and tried to retain me as their customer through all possible means as I was their customer for last 10 years.

I made at least 50 calls (no exaggeration) to Vodafone and even visited their store (thrice) so that they could port out my number. They promised to port out my number on all occasions, yet they did not. A total waste of time and money and mental torture due to Vodafone.
Finally, I had to disconnect my line with Vodafone out of frustration and got a new connection with Tata Docomo.

Since the Government of India has given a right to every citizen to choose their service provider, why does Vodafone does not let it's customers port out their number elsewhere??

Vodafone — Vodafone not addressing my request of no. portability

Dear ICF team

Just wanted to bring to your notice that I requested to port my Loop mobile no. [protected] to Vodafone on 9th March 2012.

My Unique Portability Code received from Service provider is.. LM929544

The Vodafone executive had communicated that the no. would be ported within 7 working days.

Todays it is 21st of March 2012 and after calling Vodafone customer care, they are continuosly transfering me to different people and not able to answer the status of my portability request.

I feel cheated as I initiated the portability request on the assurance that it would be completed within 7 days with out pain, but now I am thoroughly frustrated.

Kindly help to complete my portability.

Regards

Dear Sir,
I want to change my service provider from Vodafone to Airtel, because of CUG plan. I raised the portability code twice, but I have not get any call from Vodafone.

Mobile Number - [protected].
Current porting code - VZ726183 Valid till - 22-March-2012.

This complaint is against Vodafone service providers....On 21st April I requested for MNP for my airtel prepaid connection to Vodafone postpaid CUG connection and also asked for a new connection...However the new connection did not get activated....After 3-4 days I cancelled my porting request and informed Airtel as well as vodafone about the porting cancellation....After few days got My airtel prepaid connection converted to postpaid....On 5/5/2012 my Airtel postpaid connection got activated...On 7 may I received a msg from Vodafone saying welcome to vodafone and my number got ported to Vodafone....My new airtel postpaid connection for the same no. is working but I am only able to make calls from that number....No incoming calls as it says "Vodafone number switched off"....Unable to send or receive SMS as well.....My number with which I am facing this problem is [protected]....I don't want vodafone connection on this....I am happy with Airtel postpaid....
My alternate number is [protected].