THE HEAD,
VODAFONE
KOLKATA.
REF : VODAFONE POST PAID MOBILE No.[protected].
Sub : Bill of November & December, 2007 is fabricated and has no merit.
Dear Sir,
As discussed with my lawyer Mr. Debapam Chakraborty, Advocate Calcutta High Court, I am writing this letter for your information & taking appropriate action in respect of my post paid mobile connection being no.[protected] as early as possible. In the month of November, 2007 bill has been raised Rs.1384.00 and when I go for Rs.79.00 bonus for five voda phone numbers. But the said facility has not been done and discount not also been given in the month of November, 2007 & December, 2007. I have contacted your customercare executive but they did not give any satisfactory reply. As such, please provide me the Call details of November & December, 2007 so that I can raise the issue before the Consumer Court against your organisation. Because in the month of December Bill amount raised Rs.1101.77 which has no merit. I want call details of both the two months i.e. from 6th November, 2007 & 6th December, 2007 I have already taken BSNL Post Paid connection.
As such, I am willing to surrender this post paid connection as early as possible and also raise the matter in front of the consumer forum for taking appropriate action.
An early action is highly appreciated from your end.
THIS IS EXTREMELY URGENT.
WITH BEST REGARDS,
Abhijit Ghosh
Proprietor - Bobby Exports
Website : www.bobbyexport.com
www.bobbyexporter.com
Email : [protected]@dataone.in
[protected]@yahoo.co.in
[protected]@rediffmail.com
Phone No.[protected] & [protected]
Fax No.[protected]
Mobile No.[protected]
[protected]
[protected]
Aug 13, 2020
Complaint marked as Resolved
Vodafone post-paid — Cheating consumers
I had subscribed for Vodafone's MobileConnect 499 plan which was quite expensive to start with in any case. couple of months ago when they launched 3G services, they had lowered the rates for existing 2G data services substantially. I was not aware of this and Vodafone also did not communicate about this to me.I was continued to be kept on the same old exorbitant plan and they did not even invalidate the expensive plan even when a better one was available. So if I had not noticed that a better plan was available they would have continued to charge me ridiculous amounts of money.
Does this not amount to cheating?
It allows only 300 characters per compaint and that too does not allow simple anything beyond alphanumeric characters. Where do you live? Stone age?
If you can't address consumer complaints, stop the shallow, nonsensical "Happy to help" taglines.
And then you say "Happy to help!"? really?