www.c2w.com — Not received of redeemed C2W Wrist Watch

Address: Andhra Pradesh

I have redeemed a C2W wrist watch as on 14-June-12 against 15000 prize points. Today is 7-Aug-2012 and till date I didn't receive the product.
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5 Comments

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wrist watch — i did not receive the watch

Sir
I am praveen from freetown
i have ordered two wrist watches in the month of October through sbicard
out of two i received only one
another one details are
Order no.[protected]
Name A.M.Raju
i approched thorough mail, after a long gap they send one msg is that they send FIRST FLIGHT courier , but i did not receive any watch through that courier.
please respond to this mail
thanking you
praveen

wrist watch — item ordered b4 90 days not delivered

Dear sir,

i am very much unpleased to draft this mail. I ordered an item thro net from my sbi card. Just go thro' the mail appended with this . I have almost sent 10 mails for the followup of the delivery of the item. I had made calls from tamilnadu to Delhi for about 10 times. I ordered the item for a birthday gift.(it was booked on 30the october ). I booked the item for around Rs.450/- and i have spent Rs.300 for call charges alone. They have given a reply that it is couriered from your end on 2nd november. I am surprised if any courier delivery will take 90days to deliver an item.

Whenever i make a call the only response is this. " my senior wil call you" and that senior would say " it is couriered on 2nd november. Pls. give us a week's time more",.
No officer has ever taken a concern to call back and inform the status also. Till date the item is not delivered. Can u pls. update the status of the same .

with dissatisfaction

bharathiumakanthan
trichy
[protected]

Bharathi umakanthan <[protected]@yahoo.co.in> wrote:
Hi Geetha,

Kindly refer to my telecon i had with you 10 days back regarding the
above mentioned order no.[protected] the order was place in the month of
October). you had promised me that the same will be get delivered in a
week's time. but the same is not delivered till time.how long you
would take to deliver the item. i suppose i had made calls costing for Rs
200 to your customer care. who is going to bear this amount. i had
purchased the product for around rs400 but to get it delivered i had spent
50% of the product value..

is this the way you respond to the customers. i need the mail id and
the contact nos of your superiors to whom i can escalate the matter..

expecting your call atleast at this moment....

regds
bharathi.


Note: forwarded message attached.

[protected][protected][protected][protected]
Did you know? You can CHAT without downloading messenger. Click hereDate: Wed, 2 Jan 2008 08:33:54 +0000 (GMT)
From: Bharathi umakanthan <[protected]@yahoo.co.in>
Subject: Fwd: Fw: Order No[protected]
To: [protected]@deals4all.net



Can we know the status of our order Order No[protected]... you have asked the time of 14 days for the delivery, when we come back and said the product was not yet delivered before one month, u had asked another 10 days. And now we given you already 30- 40 days.. beyond your TAT for delivery..

Even your response is too very poor.. if this is going to continue... i am going to take it on legal side...

respond immly..

Note: forwarded message attached.

[protected][protected][protected][protected]
Why delete messages? Unlimited storage is just a click away.Date: Thu, 6 Dec 2007 15:15:01 +0530 (IST)
From: Bharathi umakanthan <[protected]@yahoo.co.in>
Subject: Fw: Order No[protected]
To: [protected]@deals4all.net


Can i know the status pls..... the time for delivery is already over...

bharathi.

----- Forwarded Message ----
From: Support <[protected]@deals4all.net>
To: Bharathi umakanthan <[protected]@yahoo.co.in>
Sent: Friday, 23 November, 2007 10:39:06 AM
Subject: Re: Order No[protected]



Dear Customer,

Sorry for the delay in replying to the mail. Your order has been processed and you should get the products within 8-10 working days.

Thanks & Regards,
Deals4all Customer Support Team
[protected]/17 - Fax:[protected]
----- Original Message -----
From: Bharathi umakanthan
To: [protected]@deals4all.net
Sent: Friday, November 16, 2007 7:05 PM
Subject: Fwd: Order No[protected]


Note: forwarded message attached.

this is the nth time i am followingup for the order booked through you. Let me know when exactly u can deliver the item. It is more than the stipulated time. I expect the reply for this.

we are yet to receive any response for the previously sent mail.

Enclosed

Bharathi santhanakumar

wrist watch — Bill not given

sir/madam,
I bought a wrist watch on 18 july 2009 from a shop in raghuleela mall worth Rs.290.
He gave me a defective watch. After an hour i realized that the watch was defective.
when i asked him to take the watch and return me the money he denied returning me the money so I had to take another watch from his shop.
After repeatedly asking for the bill he never gave me the bill.
I request you to take appropriate action against the shop.
I HAD ALSO BOOKED A POLO WRIST WATCH REGISTERED UNDER NUMBER [protected]. THE SAID AMOUNT HAS ALREADY BEEN DEDUCTED FROM MY SBI CARD. i AM YET TO RECEIVE ANY INTIMATION REGARDING THE STATUS OF MY ORDER. THIS IS EXTREMELY UNPROFESSIONAL AND IT IS REQUESTED THAT SOME OFFICIAL FROM COMPACT INTERNATIONAL REVERT BACK TO ME REGARDING THE WATCH.

DR SP CHATTOPADHYAY
I have redeemed a C2W wrist watch as on 14-June-12 against 15000 prize points. Today is 4-Sept-2012 and till date I didn't receive the product.

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    Andhra Pradesh
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