[Resolved]  www.magicbidet.com — Cheating / Fraud

Dear Sir/ Madam,

Before 1 month I use to ply online auction game bid on WWW.magicbid.com. Where I (user) needs to
buy bid packages from magicbid.com and afterword able to play the auction. I bought bids about Rs.15 thousand. And also they have option of "buy product" it works like when auction ends I can use my used bids amount to purchase the product.

Issue:
On 25th of Oct. 2010 I have bid on HP Mini 210 -1100TU Atom N4502
and after end of auction I choose to Buy Now option to order the
laptop.
While completing the transaction for 18160.00 rupees due to some internet
disconnection I got an message that the transaction was not completed.
But when I check on my bank account the amount has deducted on same date.
And also when I checked on my account on magicbid.com for purchased products ...
it was empty so I confirmed that it was not completed and I filed complain in bank.

I thought it was banks mistake but when I check with bank customer care
they have confirmed on 16/11/2010 that the transaction was successful and
you have to check with merchant.

And I asked for refund of my money because still I haven't got any laptop nor any
payment receipt.

On 16/11/2010 itself I placed a complain on magicbid.com with the help of Contact support ticket
no.900629 and mentioned all above fact. For which I got automated system generated email confirmation as following
"A request for support has been created and assigned ticket #900629. A representative will follow-up with you as soon as possible."

I waited till 8/12/2010 (almost 22 days) but still they have no response above that when I checked on magicbid.com
about ticket status, it says "invalid log in"

Then I got that this site owner is fraud and now they won't respond to me. But still on 8/12/2010 I taken
another support ticket and mentioned below fact...

"Hi there,

As my earlier email dated on 16 Nov 2010 (Support ticket no. 900629)
I was requested for refund of money and was explained about what happen.
But today after almost a month you have had not contacted me by any way.
And also to check my earlier ticket status I logged in on site but it says invalid log in. Now tell me what the hell is going on?

I will wait another 2 days means till 11 Dec. 2010, for your reply on
my this mail and earlier mail (support ticket). And if you fail to communicate with me On 12th Dec. I will assume that you guys are fraud and you won't entertain me anymore. Hence I have no other option but file a complain in consumer court.

And also I will take part in online forums to reveal your fraud face with evidences.

Awaiting your quick response!

Regards
Ganesh Narwane"

But still they have no response.

To take this further I want to file a complain against magicbid.com and all its members regarding fraud and cheating.
also I want to inform all other members who use to play on magicbid.com that this site is not trustworthy and avoid
loose hard earn money.

Please help me in this regards and for to take this till the end.

Thanks and regards
Ganesh Narwane

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