[Resolved]  www.naaptol.com — Bad response

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Totally agree with him; even myself bought mobile phone in dec 1st week (from bhopal) and paid the amount in cash to the courier and to my utter surprsie found that the mobile phone after opeing the parcel was used one with lot scratches on it.
This was communitcated to naaptol immediately and the product was returned very next day to the addressalso paid for the courier from my pocket and asked replacement with new one. As of Today 1 Feb.10 the naaptol (2 months ) has not sent new mobile as replacement for the ordered nor can contact i.e send mail to them because mail delivery fails on their mail address, phone numbers which is on website is on voice mail where no body to answer or responder gives excuse time and again . mattter now left nowhere but to go consumer court for the deficient services and agony had !

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or [protected]@naaptol.com.






Thank you.
Naaptol Customer Care.

DEFECTED BB8830

I HAVE PURCHASE BB8830 THROUGH NAAPTOL.COM BUT IT IS DEFECTED...

NOW PLEASE CONFIRM HOW CAN THIS MOBILE REPLACED OR REFUND MY AMOUNT.

MY ORDER NO WAS:1506823.

PLEASE CONFIRM TO US.

RGDS,

AJAY RAJ
mob:[protected]
mail:
[protected]@rediffmail.com
ops.[protected]@sll.co.in

i am waiting for reply from naaptol.com

I HAVE BOUGHT BLACKBERRY 8830 THROUGH NAAPTOL.COM BUT INTERNET NOT ACTIVATED.

NOW PLEASE CONFIRM HOW CAN IM ACTIVATED INTERNET. AND TELL ME YOUR CUSTOMER CARE NUMBER.

PLEASE CONFIRM ASAP
THANKS AND REGARD'S
GIRISH CHANDRA
[protected]

i have bought gfive gf73 through naaptol .com but feature is not responding

please confirm
sangive kumar[protected]
[protected]@in.com