www.plimus.com — help me to refund amount from www.plimus.com

Dear sir, I have two gmail ids so i have registered this email msanthoshkumaragmail.com with a company Giz web technologies(website www.licdatasoft.com) for form filling job($10 or Rs. 481.11) on 18/05/2011 through www.plimus.com using my debit card. But from plimus.com i received an email ur order is declined for Inconsistent contact / billing information month,
My plimus Reference number is 41999475.
plimus account id 27004895
I sent a lot of request emails to them but they they sent every replied emails to this (
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Hello,

Thank you for contacting Plimus.

Please read the following email carefully as it pertains to the order you recently made through our system.

We have located your order in our system and unfortunately it has been declined. There are a variety of possibilities as to the reason for this due to our security and anti fraud detection system which errors on the side of caution to protect all parties involved.

Due to the high level of fraudulent activity in the electronically delivered market, we need this information to be completely accurate in order to approve the order and in some instances we may need to verify by phone.

An email was sent to you informing you of the status and the reason for the decline. You were NOT charged for the order.

If you wish to place the order again, please do so and it will be reviewed and processed just as quickly as possible. We do send out emails to customers informing them of the status of their order though out the verification process. This also gives us the opportunity to communicate with them should we need any further information which helps expedite the process.

We apologize for the inconvenience this may have caused you. We thank you for your patience as we strive to process the orders in a timely manner while also ensuring that we are cautious about any possible fraudulent activity.


Important Notice!!!!

The transaction you are seeing in your bank account is NOT a charge. This is only an authorization to the card for the amount of the purchase that was ATTEMPTED. This is a temporary pending transaction which will drop off within a few business days when your financial institution realizes we have not "captured" that authorization.

Because we were unable to process your order and it was declined your card will not be charged.

We suggest that you check back with your bank or credit card company in a few days to verify the transaction is no longer pending. The exact amount of time this takes is dependent upon the financial institution and can be up to five business days.

If you still has issues with any charges after this period of time, please contact us with full details so that we can research the matter and assist you accordingly.

If you used a paypal account in your order, those funds should be returned almost immediately upon our decline.

Again we apologize for the inconvenience and appreciate your patience in this matter.


Regards,
Karen-Plimus Support

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It is nearly a 1month they send me this kind of emails from past one month, please help me to refund my amount from www.plimus.com.


Thank u,
Santhoshkumara M