[Resolved]  www.ticketgenie.in — Refund of Rs. 9060 not received.

Address: Maharashtra

I am Aditya Prakash Shah. I had registered myself at www.ticketgenie.in. I had registered on it with my mobile number is [protected] and email-id [protected]@gmail.com. I booked 3 ipl tickets each of 3000rs. a total of 9060 rs which includes the courier charges. I had booked it on 10/3/10, for the mumbai indians and bangalore royal challengers match which is going to be played on 20/3/10. The ticket nos. alloted to me were 48066,48067 and 48068. and the transaction id was 174851. On the website it showed me that I was alloted the tickets but later on a I got a mail that it was a failed transaction, but the money got debited from my debit card. I stil havent got the refund. I tried calling on their helpline number given on their website but it would not connect. None of their numbers were working. I also sent them 2 e-mails regarding my complaint but they did not reply to it. I still havent got my refund of Rs. 9060.
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Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Hi,

I agree wit this gentle man because similar thing happened with me. I have booked two tickets for the final match. My money got debited from my account but i did not receive the tickets!!! This is utter mismanagement. I did not expect this from IPL's official website...

What can we do now... Pls guide...

www.ticketgenie.in — Amount not refunded

Dear Sir/Madam,

I have booked IPL tickets from www.TicketGenie.in and once the match got rescheduled and I got option for refund, for which I applied but did not get refund till now.

The next time I booked tickets for semi-final and that match got shifted to Mumbai and TicketGenie had promised on their site that all tickets will get refunded, I have not got the money till now.

Regards,
Ashish

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