| Address: Howrah, West Bengal |
Hi,
I am filing complaint against www.aquarimsindia which is a website which sells fish tank products online.
I had mailed them for information on certain products listed on their website and they had replied back with the information.
Contact with them was only through mails as there contact numbers were always wiched off. On enquiring they told that there phone numbers where switched off as they were shifting there office. Contact email -
You can contact us through following :
Gautam Jaiswal
Library Road
Kalitala, Balitikuri
Howrah 711 113, West Bengal, India
eMail : [protected]@aquariumsindia.com / [protected]@aquariumsindia.com
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Workshop :
19D, Prassanna Naskar Lane
Kolkata - 700 039
But reply usuaaly was from an id - Gautam - Aquariums India <[protected]@yahoo.com> by person called Avinash
I ordered 3 products
AQUARIUM PHARMACEUTICALS Freshwater Master Test Kit Rs.2,750.00 1 Rs.2,750.00
Battery Operated Gravel Cleaner Rs.590.00 1 Rs.590.00
EHEIM Jager Heater Series
(150 watts) Rs.1,790.00 1 Rs.1,790.00
Grand Total: Rs. 4873.5 (with 5% discount)
Kindly transfer / deposit Rs. 4873.5 to the A/C details given below and mail the details to [protected]@aquariumsindia.com so we can proceed your order.
On submitting the order, they had options of paying throug paypal or net banking with 5% discount in net banking.
So i did net banking transfer with details attached of onlne order. I have all the order details mail and net banking transfer mai.
There accounts
Bank account details :
Bank Name : IDBI
A/C Number : [protected]
Name : Aquariums India
A/C Type : Current
Branch : Panchanantala , Howrah
RTGS/NEFT IFSC Code : IBKL0000359
--
Bank Name : ICICI (No cash deposits are allowed in this a/c)
A/C Number :[protected]
Name : Gautam Jaiswal
A/C Type : Savings
Branch : Howrah
RTGS/NEFT IFSC Code : ICIC0006280
From that time there is no reply of mail and no contact. I have seen similar complaints in this site about the same website.
Kinldy help to let me know what can be done for this case. I have all mail with me of contacts.
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