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Did you hear from anyone on this complaint?
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Hi I was contacted by Mr Suraj from saholic.com. He assured me that the defective product will be replaced. I received a new karbonn A1 mobile yesterday, after sending the defective product to saholic.com via their representative courier. It was a really quick response from saholic.com customer relations. Also would like to thank http://www.consumercomplaints.in for this. Happy using the new mobile replaced by saholic.com, looking forward for more shopping...
-MIR MUSTAFA ALI
-MIR MUSTAFA ALI
i agree with you
Saholic.com has replaced my defective handset, looking forward for more shopping if such prompt service is offered..
i really appreciate saholic.com quick response and for phone replacement.
BE CAREFUL BEFORE YOU BUY ONLINE ALL ARE NOT GENUINE SELLERS
This is Rao
http://www.saholic.com/
SAHOLIC online seller regarding order 154552 He is the seller referred by AMAZON.
I have purchased Sony WT19i and he mentioned that there is headset free with this (snap shot attached) placed order on[protected] recieved product on
14-6-12 on 18-6-12 when I mailed him that headset is missing he replied that it can be done only with in 24 hours after receiving the product and escaping the situation even I called lot of times.
Irresponsible frod and worst seller, this is the first and last product I am buying from this seller.
This is Rao
http://www.saholic.com/
SAHOLIC online seller regarding order 154552 He is the seller referred by AMAZON.
I have purchased Sony WT19i and he mentioned that there is headset free with this (snap shot attached) placed order on[protected] recieved product on
14-6-12 on 18-6-12 when I mailed him that headset is missing he replied that it can be done only with in 24 hours after receiving the product and escaping the situation even I called lot of times.
Irresponsible frod and worst seller, this is the first and last product I am buying from this seller.
Subject: Defective product (Karbonn A1+) sold by www.adexmart.com (Lakee eShopping India Pvt. Ltd (Chennai))
Hi All,
I had purchased Karbonn A1+ mobile phone from Adexmart.com in Feb, 2013 and I received it within couple of days of booking, however, the mobile was not working with any Sim Card and the usb cable was also defective as it was not keeping plugged in. After contacting the service center (Suri Telecom, West Guru Angad Ngr, Delhi), they said that they have repaired the set and tested it against their server software to confirm its working fine. However, when we tried to insert the Sim it again had no signals.
Once again we went to the Suri Telecom to ask for clarification and the guy attending to us said that we had tested the phone on the software not with Sim Cards and this seems to be a bigger problem and you'll have to leave the mobile with us for atleast 15-20 days. After repetitive calls and follow ups finally I got the phone today (13 April, 2013; almost after 2 months from date of purchase) and the guy said it was a motherboard issue which had to be repaired. Luckily the phone showed few signal bars this time but again we are unable to call any number as the bars disappear when the call is about to connect.
Request someone either from Karbonn/Adexmart to take this forward as we are tired of dealing with your service center guys. And request you to replace the product as it is defective. We have not been able to use this product even for one day, it a shame for Karbonn, Adexmart, Lakee eShopping India Pvt Ltd (Chennai) & Suri Telecom.
I am mentioning the details of my phone below. Please take a corrective action soon.
Model: Karbonn A1 plus Andoid
IMEI: [protected]
IMEI: [protected]
Invoice No.: 23355
Date of purchase: 24th Feb, 2013
Date of Delivery: 25th Feb, 2013
Contact Details:
[protected]
Hi All,
I had purchased Karbonn A1+ mobile phone from Adexmart.com in Feb, 2013 and I received it within couple of days of booking, however, the mobile was not working with any Sim Card and the usb cable was also defective as it was not keeping plugged in. After contacting the service center (Suri Telecom, West Guru Angad Ngr, Delhi), they said that they have repaired the set and tested it against their server software to confirm its working fine. However, when we tried to insert the Sim it again had no signals.
Once again we went to the Suri Telecom to ask for clarification and the guy attending to us said that we had tested the phone on the software not with Sim Cards and this seems to be a bigger problem and you'll have to leave the mobile with us for atleast 15-20 days. After repetitive calls and follow ups finally I got the phone today (13 April, 2013; almost after 2 months from date of purchase) and the guy said it was a motherboard issue which had to be repaired. Luckily the phone showed few signal bars this time but again we are unable to call any number as the bars disappear when the call is about to connect.
Request someone either from Karbonn/Adexmart to take this forward as we are tired of dealing with your service center guys. And request you to replace the product as it is defective. We have not been able to use this product even for one day, it a shame for Karbonn, Adexmart, Lakee eShopping India Pvt Ltd (Chennai) & Suri Telecom.
I am mentioning the details of my phone below. Please take a corrective action soon.
Model: Karbonn A1 plus Andoid
IMEI: [protected]
IMEI: [protected]
Invoice No.: 23355
Date of purchase: 24th Feb, 2013
Date of Delivery: 25th Feb, 2013
Contact Details:
[protected]
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+91 12 0247 9977
Spice Global Knowledge Park (Ist Floor), 19A-19B, Sector 125, Noida, Uttar Pradesh, India - 201301
