Yale — complaint against IBM's slow service

I copy my email of complaint below and wait for their response, if any.


Dear Sir or Madam,

This is a COMPLAINT against your service! I made an order of your computer on Aug. 28, and then have had a painful time waiting for your processing. With an order there, I cannot buy another computer, which I am planning to do. Therefore, I ask that 1) you immediately process my order and give me a reply; 2) if you're to approve the order, deliver the computer to me immediately( to arrive before Sep 10), through express delivery at no charge of me; 3) If you cannot do what I ask, cancel the order and give me a prompt reply!

I'm a student of Yale. My friend who orderd MacBook at the same time with me has already received the computer. I will publicize my purchase experience with your company in Yale public forum to let people compare by themselves.

Also, to ensure that you see this complaint, I will send it five times to you.

Disappointedly,
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