[Resolved] Yatra — Bookings confirmation wrong

jatin_kaklottar

from Mumbai, Maharashtra

Nov 16, 2012

Address: Pune, Maharashtra

dear support,

i booked 3 rooms from yatra on 27th October at King Gardan, Mahabaleshwar, i got hotel voucher also ( booking id : YTI[protected]

I Confrmed with Hotel directly, but he told they have no any booking on my names,

i submitted this problems on 9th November to yatra customer care, but stll there is not coming any confirmtation from thers side,

please give solution in these 2 Days , becuase my booked plan is 20th to 22th november,

waiting for your reply,

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Yatra Online / YatraTrip.in Customer Care

from Pune, Maharashtra

Nov 19, 2012

Verified Support

Dear Customer,

Greetings from Yatra.com!!!

We apologize for the inconvenience you have faced in this regard. Our Customer Care Team would have contacted you. We hope they have been able to resolve your concerns. Your booking is now confirmed with Kings Garden as requested by you. We have also send the confirmed vouchers on your registered email address with us. We would request you to take a printout of it for your travel. We hope this helps resolve your concern.

Best Regards
Yatra Care

jatin_kaklottar

from Mumbai, Maharashtra

Dec 1, 2012

Dear Team,

Yes, my Query is solved from Yatra team,
i got hotel rooms which i have booked,

very good experience with mahabaleshwar and Yatra Team,

Thanks to all
Jatin Kaklottar