[Resolved]  Yatra — No Refund received

Address: West Bengal

YATRA BOOKING REF 7V8JJS TICKET:AI/ETKT 098 [protected]
I have made a booking at Yatra lounge Park street kolkata 700016 for a flight from Air India from Kolkata (India) to Frankfurt (germany) on 10th August 2011.
Flight from kolkata to frankfurt dated 25th August 2011 .
Return flight from Frankfurt to kolkata 31st October 2011.
However due to unavoidable circumstances i was unable to take a flight back from Frankfurt to Kolkata.
Since there was no show for the return flight and after contacting the Air India office they told me that my tickets are valid for 1 year from the time of booking for flight schedule change ba paying a fee of 100 euro approx of i can ask for cancellation and getting the amount refund after a cancellation charge of approx 50 euro and Yatra fee ranging from Rs 300 to Rs 500.
I contacted Yatra Agent name Paltu Chakraborty throught email and then phone asking him to cancel my tickets on 3rd June 2012.
Mr Platu Chakraborty assured me that he has forwarded the request to yatra concerned dept for the cancellation and my refund will be credited into my icici bank account through which i have paid for the flight within 2-3 months.
Now it has been more than 3 months and i can say almost 4 months still i havent received any refund from Yatra and on contacting him a month earlier he told me that his department has been changed so i should write an email to Deepjyoti Guhathakurta and also CC an email to Sonia Mehta who is the head of yatra office park street .
Upon his request i did the same and it has been more than 4 weeks still no respond from them .
I have contacted the yatra customer support and they keep telling me that they have forwarded the request but the yatra office from park stree isint responding .
This is like a highway robbery ..
Please help