I brought a air tickets from Yatra for CCU-MUM-DEL-FRA for 25th August 2011 and return on 31st October 2011 tickets brought on DATE 23AUGUST11 ...
However i travelled out of india on 25th Aug 2011 and got married in germany , so i could not get the ruturn flight from Frankfurt to ccu and it was a No-Show status....
On contacting the Air India office more than 2 weeks earlier they said that the partial fare along with the taxes would be refunded and since my booking was made through YATRA i have to contact YATRA for cancellation and refund of the money...
However i have contacted yatra through EMAIL and even called the YATRA booking agent but all they did is sent me an Email with the reff number and nothing more ... It has been more than 2 weeks now and i am still waiting for an answer from yatra.. I am in germany now and i cannot fly back to india because i have applied for my residence permit and i cannot leave this country until my residence permit is issued. .. I have even tried regestering the complain online on the yatra website .. However they allow you to register but they never sent an email for confirmiring the login for the yatra website ... So in this way you can never write about your complaints on the yatra website...
Subject: Fw: Urgent .... SHEIKH/SHABBIR MR 25AUG CCU BOM ( Booking Request Reference Number is: 9081809.)
From: "Sheikh Shabbir"<sheikh.[protected]@rediffmail.com> Wed, 20 Jun '12 12:19p
To: "support "<[protected]@yatra.com>
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Yatra Team ,
i am still waiting for the answer .
It has been more than 2 weeks now and i still dont knwo what will happen ???
Regards
Shabbir Sheikh
Dear Sheikh ,
Thank you for contacting Yatra.com
We have received your inquiry and will be responding to you shortly.
Your Booking Request Reference Number is: 9081809.
We look forward to assisting you.
Sincerely,
Yatra Team
From: "Sheikh Shabbir"<sheikh.[protected]@rediffmail.com>
Sent: Sat, 16 Jun 2012 16:31:57
To: "[protected]@yatra.com"<[protected]@yatra.com>
Subject: Fw: Urgent .... SHEIKH/SHABBIR MR 25AUG CCU BOM
I have made this booking and now i had a query and i have written to the yatra office 2 times but still i am awating any response. I have even contacted the Air India office and they said that the refund is possible but it has to be done by the travel agent through whom i have booked the tickets.
Below are the information of my tickets .
I hope to get an answer from you and you would do the needful and oblige.
Regards
Shabbir Sheikh
From: "Sheikh Shabbir"<sheikh.[protected]@rediffmail.com>
Sent: Tue, 12 Jun 2012 20:00:48
To:
"paltu.[protected]@yatraonline.com"<paltu.[protected]@yatraonline.c...⇄
Subject: Urgent .... SHEIKH/SHABBIR MR 25AUG CCU BOM
Paltu Da did you get any information from the Air India office ?? It has been a week now and i am still waiting for the answer.
regards
Shabbir
From: "Sheikh Shabbir"<sheikh.[protected]@rediffmail.com>
Sent: Tue, 05 Jun 2012 02:19:33
To: "paltuchakraborty Chakraborty "<paltu.[protected]@yatraonline.com>,"Paltu Chakraborty "<paltu.[protected]@yatra.com>
Subject: Urgent .... SHEIKH/SHABBIR MR 25AUG CCU BOM
Paltu Da , now i am in germany and i had a return ticket to India on 31st october 2011 from frankfurt to Kolkata but i didnt use it and now i got married in germany and i am settled here ...
I want to know if i want to cancel the ticket how much money will i get as a refund and what will be the cancellation charge .....
Waiting for your reply .
regards
Shabbir Sheikh
From: "YATRA ONLINE PVT LTD (AGENTID[protected]" <[protected]@pop3.amadeus.net>
Sent: Tue, 23 Aug 2011 10:54:33
To: SHEIKH.[protected]@REDIFFMAIL.COM
Subject: SHEIKH/SHABBIR MR 25AUG CCU BOM
SHEIKH/SHABBIR MR 25AUG CCU BOM
YATRA ONLINE PVT LTD DATE 23AUGUST11
21 PARK STREET BOOKING REF 7V8JJS
KOLKATA-700 016
X SHEIKH/SHABBIR MR
INDIA
TELEPHONE:[protected]
EML:AVIK.[protected]@YATRAONLINE.COM
SERVICE FROM TO DEPART ARRIVE
[protected][protected][protected][protected]
NACIL AIR INDIA - AI 773
THU 25AUG KOLKATA IN MUMBAI IN 1955 2235
NETAJI SUBHAS INT CHHATRAPATI SHIVAJI
NON STOP TERMINAL 1 DURATION 2:40
NON SMOKING
RESERVATION CONFIRMED- H ECONOMY
ON BOARD: DINNER
EQUIPMENT:AIRBUS INDUSTRIE A319
NACIL AIR INDIA - AI 121
FRI 26AUG MUMBAI IN FRANKFURT DE 0925 1815
CHHATRAPATI SHIVAJI FRANKFURT INTL
1 STOP TERMINAL 2 TERMINAL 1 DURATION 12:20
NON SMOKING
STOP RESERVATION CONFIRMED- V ECONOMY
INFORMATION ON BOARD: MEAL
MUMBAI - DELHI
AIRCRAFT: AIRBUS INDUSTRIE A321
DELHI - FRANKFURT
CHANGE OF AIRCRAFT : BOEING 777-200LR
NACIL AIR INDIA - AI 120
MON 31OCT FRANKFURT DE MUMBAI IN 2210 1430
FRANKFURT INTL CHHATRAPATI SHIVAJI 01NOV
1 STOP TERMINAL 1 TERMINAL 2 DURATION 11:50
NON SMOKING
STOP RESERVATION CONFIRMED- L ECONOMY
INFORMATION ON BOARD: MEAL
FRANKFURT - DELHI
AIRCRAFT: BOEING 777-200LR
DELHI - MUMBAI
CHANGE OF AIRCRAFT : AIRBUS INDUSTRIE A320-100/200
NACIL AIR INDIA - AI 774
TUE 01NOV MUMBAI IN KOLKATA IN 1830 2110
CHHATRAPATI SHIVAJI NETAJI SUBHAS INT
NON STOP TERMINAL 1 DURATION 2:40
NON SMOKING
RESERVATION CONFIRMED- H ECONOMY
ON BOARD: DINNER
EQUIPMENT:AIRBUS INDUSTRIE A319
RESERVATION NUMBER(S) AI/JYSJ4
SHEIKH/SHABBIR MR TICKET:AI/ETKT 098 [protected]
CLICK THE FOLLOWING LINK TO ACCESS YOUR ONLINE ITINERARY :
WWW.CHECKMYTRIP.COM/CMTSERVLET?R=7V8JJS&L=GB&N=SHEIKH
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