[Resolved]  Connect Broadband — Increased Monthly Charges without Informing

Address: Mohali, Punjab

Hi, I am using Connect Broadband connection No. DSLS75784 in Zirakpur, Dist. Mohali. I used to pay Rs. 799 monthly rent but this month I have received month bill with Rs 899 monthly rent. I called up customer care and asked about the same. They are telling that the charges have been increased. My complaint is how Connect can increase monthly charges without informing or taking approval from me for the same. Regards, Puneet Madan [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
4 Comments

Comments

What the ...k ..Connect CC called me and said they will look into the plan and might change it to previous one and but charges (the increased one) for previous month will not be reduced .. BUT WHY .. They said we have added a column ( a small column with faded font) in last month bill. HOW MANY PEOPLE READ THE WHOLE CONTENT ON THE BILL? I requested them till the time they are discussing with their management the complaint ticket should be opened .. But I have received SMS mentioning the issue is resolved. F..k

Disappointment from Connect!!
Yeap ... They have many issues .. i had faced similar issues some time back with them ..
Hi, I am using Connect Broadband connection No. [protected] Account# 2227054 in Baltana, Dist. Mohali. I used to pay Rs. 1099 monthly rent but this month I have received month bill with Rs 1299 monthly rent. My complaint is how Connect can increase monthly charges without informing or taking approval from me for the same. I had same problem last year also but this time too much. Please revert these changes as soon as possible otherwise I will take a necessary action.

Regards,
Santoshi Bisht [protected]
I reqauest so many time in the office of Connect Sector-35 as the bill has not been issued last 11 months. But at this time so far I have neither received any bill for the month of May 2016 nor any message on mobile. It is hereby I mentioned that I not responsible for any delay to deposit the bill for the month of May 2016.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quadrant Televentures / ConnectZone.in / Connect Broadband
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    225
    Pending
    0
    Resolved
    140
    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
    View all Quadrant Televentures / ConnectZone.in / Connect Broadband contact information