Connect Broadband — Mentally harassment by connect broadband

Address: Barnala, Punjab, 148101

My name is balwant singh i‘m from barnala (Punjab)
I was using your’s wifi services wifi194122bal
During dec 2015 my connection completely dead. Even login page for
Wifi username is not open for 2-3 hours download speed came from kb to
Bytes. Then i request local authority to cut my connection. I submitted all devices to local barnala connect office and pay all due amounts till date receipt no : 2134828 even service was down for two months still i pay all two months money.
But still i received bills from connect office every month with added monthly amount i said about this numerous time to both customer care officer and local connect office represents but they always say don’t worry once our database updated you don’t get any bills. After four months when bill is cumulative to 4k+ barnala local office represent call me and said if you don’t pay your due money we will take legal action against you

Your company mentally torture me for past 6 month if you don’t resolve this mess within 2 days i will take serious legal action against connect broad band


I advice all new users never ever use their services
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Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
 
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I was using connect broadband services ... Initially when we were selecting between different broadband companies one of the connect agents gave us an offer that with 3 months of broadband package you can get installation free ... everything was going fine then for some reason we had to shift and before the period of three months i submitted the broadband to the person who gave the offer and after that there was always a call from there customer care that sir we could provide us with better options and all and by doing this they made me convinced for another 7 to 8 days and now they are charging me a fine of rupees 165 despite the fact that i submitted the broadband before the completion of the time period. Now some connect legal is calling me n asking me for that 165 n fine charges and i am repeatedly telling them the same thing if i kept the broadband with me for those 7 to 8 days that i could say that it was my fault and I am eligible for fine . But now when i submitted the broadband one day before than what kind of fine they are asking for.
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    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
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