Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Connect Broadband — not disconnected my connection after many time request

Star's Academy

from Shahkot, Punjab

Mar 7, 2018

Address: Chandigarh, Punjab

Website: www.conncctbroadband.in

Sir i runni singh, i have a connect connection in my academy ashiyana colony derabassi. The no is [protected]. The connect agent connect it totally free.. We have to pay 2 month charges. But after that we don't need this connection. We called to connect costumer care for disconnect this connection many time on this no[protected] and[protected]. But they can't disconnect it.. The connection was closed but every month they sent bill but don't disconnect it.
I don't know what i do.. Because they told me.. If you not pay our bill we take a legal action
Please help us
I don't need this connection

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Aug 30, 2018

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Sir,

Highlighted complaint was lardy addressed in the month of March’18, As per your request your number was disconnected in the same month when we had received request from your end & same was reverted to you through mail post having telephonic discussion with you.
Now connection has already been closed.

Thank you for choosing Connect.

Yours Sincerely
Customer Care Team