Connect Broadband — Very slow connection speed

Address: 147001

Website: Not able to upload my registration forms

Sir, I have acquired an WIFI CONNECTION from Connect broadband bearing User name WIFI174905RAM I have some issues regarding after sale services provided by Connect Broadband to me: 1. Mostly there connection remains down, due to which every time there connection fails when I need it very urgently. Like Today, I have to apply for examination due to its last date to submit the application and there network is so slow (i.e. below there commitment), and I am not able to apply for the exam. 2. To complain regarding network speed, I have made a call to there complaint center at[protected] repeatedly: and the reaction is: * Call transferred to the customer care executive but no one picks the phone and disconnected the call. * Call transferred to the customer care executive, someone picks the phone and disconnected without attending my query. Is this a correct practice and what about my examination which can not be applied now. Kindly revert