Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Connect Broadband — Waiver in billing cycle July 2016

sukhi73

from Chandigarh, Chandigarh

Jul 30, 2016

Address: Ludhiana, Punjab, 141010

Website: www.connectzone.in

I have logged a complaint in connect service centre Complaint No[protected] of DSLS188864 for the waiver in bill of July month because connection down more then a week. I have call them again to know the status of the complain. They told me your compliant has been resolved and a message has been sent to you on your registered mobile number. They never inform to customer what action they taken in order to resolve the complaint. I have been asked to call again on 10 Aug 2016 what could be done for that complaint. Kindly look into this matter.

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Jul 29, 2017

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Customer,

This is in response to your complaint which you had logged to us regarding fault waiver against your connection. complaint you had raised to us 28th July 16 at our help desk & same was reverted to you with the resolution that waiver for fault was adjusted in your connection bill.

Yours sincerely,
Customer Care Team