| Address: MUGHALSARAI BRANCH CODE 001828, Chandauli, Uttar Pradesh |
Myself tousif kamal siddiqui, from mughalsarai. I withdrew rs 10, 000/- from your corporation bank's atm as dated 01/03/2020 & time 18:45:06 from union bank debit card (A/c no xxx02531), which is located in mughalsarai up - 232101 (Branch code - 001828). Where i received four notes of rs 2000/-, three notes of rs 500/- and five notes of rs 100/-. But one note of rs 2000/- was damaged. So, i went to your bank several times to get the money exchanged, but i was treated very badly by the bank employee. But today when i met the branch manager of your bank as date 12/03/2020 time 01:45 pm on that time he was talking about meeting his employee with a zonal manager. Then asked them to please change this money. So he flatly refused. I tried to many request to him. I have requested several times. And i said that i will complain to you. I am saying with great sadness that he said do what you have to do. I am not afraid of anyone. Please check your bank web cam recording, definitely everything will be cleared. This is my father's (Parvez kamal siddiqui) account. He is retired person from indian railway & he is 65 years old. Your bank employee behavior was so wrong that i cannot tell you. It is a shame for a branch manager and for your bank. So, i request to you that please take the right action as on high priority.
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