Country Holidays Inn & Suites — Not providing service after investing

Address: Nehru place delhi

We are requesting the CHIS to book my
vacation from November 2023 to till now but till now no response/mail/ call / communication received from the reservation team. Only automated mail we are receiving like will connect with you shortly but it's more than 2 month no one is responsing regarding booking my vacation even after spending my 2.5 lac. They are cheating customer like snatching money by showing fake properties and fake services after receiving money no reservation team is interested to provide service.