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Country Oven Complaints & Reviews

www.countryoven.com
1.1
Updated: Nov 29, 2023
Complaints 9
Resolved
2
Unresolved
7
So far, so good. Country Oven is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Country Oven will keep up the work and continue to help more customers with their concerns even better 🤝
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Didn't received my order
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Not delivering ordered items

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Not delivering ordered items
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Refund ...
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Deficiency of service indelivering mother's day flowers

Country Oven reviews & complaints(9)

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M
Musheer Intekhab
Nov 29, 2023
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Fraudulent Website of Country Oven

Address: India

Country Oven's website is designed to rip off customers. Thrice they have charged for an order and the message on website was "The payment did not get processed" As usual, expected a reverse transaction but 3 months passed and it never happened. Contacted Country Oven through their given WhatsApp number and they are playing "Hide and Seek" with me....
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C
charsandy
from Hyderabad, Telangana
Dec 28, 2021
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Not received the order: 868120 as described in site

I have order a 1kg cake looking at the countryoven site description with order Id: 868120. I have even paid extra bucks for the photo. But when I received the item it was no match with the item described in the site. They have pasted a photograph which was supposed to be kept for 1/2 kg cake and made my 1kg cake look so ugly. I tried to contact immediately and the number [protected]. But call was forwarded and unanswered. I tried for 3 hrs....
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C
charsandy
from Hyderabad, Telangana
Dec 28, 2021
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Not received the order as shown in site

I have order a 1kg cake looking at the countryoven site description. I have even paid extra bucks for the photo. But when I received the item it was no match with the item described in the site. They have pasted a photograph which was supposed to be kept for 1/2 kg cake and made my 1kg cake look so ugly. I tried to contact immediately and the number [protected]. But call was forwarded and unanswered. I tried for 3 hrs. No use. They simply...
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J
Jayanthi Manikanta Jogarao
from Delhi, Delhi
Jan 1, 2021
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Didn't received my order

I ordered online yesterday i.e., 31/12/2020 and my order number is 792874 and they promised a delivery by today evening i.e., 01/01/2021 but I didn't receive my order till now and I tried to call customer support but they didn't answer my call. They charge me 300 rupees extra for delivery and they didn't deliver on time and also they are not responding. I need my money back ASAP. I don't want my order deliver later because it is a cake and...
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S
Siddhuraj
from Hyderabad, Telangana
Apr 1, 2017
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Kphb restaurant cashier and bill

Address: 500037hyderabad
Website: www.countryoven.com

Hi,

I am regular customer from past more than 15 years of country oven and I have been recommending to many of my friends and for that matter to companies like ValueLabs etc..., but now I think in faster expansions and grabbing complete market you are loosing the flavour of personal touch.

Today I went to kphb countryoven and order 2 items and while I was about pay the bill I found the bill says vat but no...
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P
pranalih25
May 13, 2016
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Unethical Behavior and Payment not received

Address: Hyderabad, Andhra Pradesh, 500 016
Website: www.countryoven.com

I am based in Netherlands and had placed order to deliver cake for my sister's anniversary.
- Date of order placement: Apr 12, 2016 at 1:40 pm
- Date of expected order delivery - Apr 22, 2016 between 3 pm to 6 pm
- Order number: CA[protected]
- Order item: COCAK852 - Twin Heart Choco Vanilla Cake - 2Kg
- Charge: Rs 1950 for cake + 199 for delivery

On 22nd Apr (day of delivery), at 540...
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L
lalitha250
from Hyderabad, Telangana
May 10, 2016
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Deficiency of service indelivering mother's day flowers

Address: 500016
Website: www.countryoven.com/india

Mother's day gift - order no ch[protected] & invoice no. 408631 dtd.8th, may, 2016.

Vide the above order, my daughter from usa, ordered flowers to be delivered to me on mother's day. Country oven has sent them around 6pm in the evening, a bunch of wilted flowers kept in a grocery bag (No water sponge etc) by a person named shiva. I refused to take delivery of them & returned the work order with my comments. I immediately...
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S
SatishReddy227
Nov 17, 2015
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Refund ...

Address: Hyderabad, Andhra Pradesh, 500016
Website: www.countryoven.com

I have been waiting for my Refund for more then 12 days.. when i contact them via chat or phone from last two weeks they are saying this week you will receive . Date of Refund Initiated :[protected] Contact Number: [protected] Order Number: 387465...
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R
Revanthadonis
from Hyderabad, Telangana
Jul 13, 2015
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Not delivering ordered items

Address: Hyderabad, Andhra Pradesh

Have ordered a cake and few chocolates from the www.countryoven.com site and this ordered was done upon the assurance of the person I have called in the contact of the site. The cake which I have ordered was something else I received and the chocolates were not at all delivered. I have spoke to them and they asked to write them on this cause it would be as a proof. So I wrote them exposing my order and what all I received. After writing...
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