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Country Vacations Complaints & Reviews

www.countryvacationsindia.com
2.4
Updated: Jan 2, 2024
Complaints 609
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288
Unresolved
321
Good! Country Vacations values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Country Vacations step up their efforts to fully resolve all complaints 👍
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Country Vacations reviews & complaints page 2

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R
Ritz Shah
Mar 4, 2022
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Country Vacations forcing food during booking online.

Hello,

I wrote to country vacations team for booking a week and that time the booking was available. But they had been forcing me to buy food package, so I had to write email to their employee to get a waiver on food and confirm booking. Even online on their site I have to forcibly buy food package even though I do not want food from their resort as its of very bad quality and they do not provide jain veg food of good quality.br...
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V
venaiah
from Nellore, Andhra Pradesh
Feb 16, 2022
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Amount paid not refunded

Address: Visakhapatnam, A.P.

Sir, entered contract no. DT/17/0082 with country Vacations. Paid Rs.41, 000/- in 11 instalments. Amount not refunded.
Venugopal Reddy E,
Nellore....
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H
Harishms74
from Honavar, Karnataka
Dec 29, 2021
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Membership and lifetime AMC

Country Vacations have taken 1, 55, 000/- for a 30 years membership for 7D/6N holidays across their resorts/ tie up properties. Additionally they have charged the complete AMC upfront amounting to nearly over rs.1 lakh.
Now none of their phones are working and all of the mails are bouncing as undeliverable.
There is no way that we are able to contact these people. We wanted to avail our holidays and also transfer some unused...
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R
rd_pwn
from Parwanoo, Himachal Pradesh
Nov 30, 2021
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No response for bookings sold under timeshare

The company does not respond to calls made at all numbers available on internet. They should refund total payments received
Called numbers : [protected];[protected] ; [protected]; [protected]; [protected]; [protected]; [protected]; [protected]; [protected];[protected]; [protected]; [protected]; etc etc...
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J
johnkurian123
from Kochi, Kerala
Nov 26, 2021
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Refund not yet received

Address: The Chief Processing Officer Country Club Central Customer Care Asian Building, Begumpet, Hyderabad Telengana – 500016

I have taken a membership for Country Club Resorts and the membership fee is Rs. 50, 000. They have a cool off period of 10 days where in we could cancel the membership and refund will be initiated within 120 days after deducting Rs. 4500 from the amount paid to them.
I have send them a request to cancel the membership within 3 days which was delivered in there office in Hyderabad within 6 days.
Now it's 115 days from the date...
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J
Jamvu
Nov 8, 2021
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Cheating by Bangalore office

I stopped paying my AMC since 2020as the service was poor. But this year your Bangalore staff cajoled me and made me to pay this year's AMC stating that they are vaiving previous years AMC and carry over the lapsed vacations which I did not use. They said I can avail totally 30days (including my unavailed holidays) before sep 2023.Beliving their words I paid 8000and took four nights leave and to celebrate our birthdays on 10th and 12 th nov...
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N
Namu6
from Pune, Maharashtra
Nov 6, 2021
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Refund

Today I paid 9000 for country vacations I want my refund on urgent basis u all are fraud and ur staff is also fraud...
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M
Mahendra Pratap Joshi
from JALGAON, Maharashtra
Oct 21, 2021
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Deliberate attempt of not fulfilling promises made in written

Address: Counrty Vacations (A Unit of Country Club I Limited, 6-3-1-, 219, Begum Pet Hyderabad 500016
Website: www.countrycacationsindia.com

Dear Sir/Madam,
Tourism in India is on increasing trend and lot of companies are now engaged in the business of providing support services for the same; Country Vacations (A Unit of Country Club Hospitality and Holidays India Ltd.) Registered office at Amurtha Castle, 5-9-16 Saifabad, Opposite Secretariat, Hyderabad - 500063 is one of these kinds of company.
This company is indulged in unethical marketing practice; trapping...
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M
Mahendra Pratap Joshi
from JALGAON, Maharashtra
Oct 21, 2021
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Not fulfilling written promises (all communication mentioned in details)

Address: Country Vacations (A division of Country Club I Limited , 6-3-1, 219 Begum Pet Hyderabad 500016

Dear Sir,

Greetings from country club

please find the below Amc offers

By clearing your Annual Maintenance charges today of Rs.10030/- As per special case previous Amc due Rs.49, 895/- will get waived.

This offer includes:

As per special case Expired 6 Nights & 7days 5 holidays will get activated

If Existing year Amc is Nill you can use vacation...
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B
Boggarapu CHANDRASEKHARA RAO
Oct 13, 2021
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Plot documents not received - CVA22/0042

Address: VISAKHAPATNAM

I have paid Rs.5 lacs for life time membership fee and plots ar various locations, but so far they have not yet handed over any registered documents....
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S
Sanjaypd
Aug 27, 2021
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REFUND yet not initiated

Address: Country Vacation, Kandivali, Mumbai

I have visited Country Vacation on 5-Oct-2019, and I have paid Rs.10, 000/-.
But I have applied for a refund after 2 days which is on 7-Oct-2019.
I have attached the mail reference. I sent so many emails to customer care but nobody has not to revert yet. Kandivali Branch executives are not helping me with it.
Requesting your help please initiate my refund on priority as almost complete 2 years now....
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A
arvindsavalgi
Aug 27, 2021
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Refund my hard earned money

I had paid country vacations Rs. 20000 on[protected] vide receipt #1012-CVAH-1030. Also till date I haven't availed any of your services including the free ones. Please refund me my money back at the earliest as I don't wish to continue and do the needful. I have written emails without any response from our side....
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K
Kamleshkumarp
Aug 16, 2021
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Complaining about holidays

Please carry forward my this year’s holidays to next year and from your side there was a commitment of free additional holidays 5+2 more years but still not updated to my holidays so please update it soon...
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M
MK@0211
Aug 11, 2021
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Country Vacations Cancellation of membership

Address: A Country Club 95, Bannerghatta Road, Basavannapura, Bangalore, Karnataka

I am Mantu. I have paid INR 1, 40, 000 for 10 Years membership in country club on 23rd Feb 2020 .
It was said that the amount will deducted on a monthly basis for the next 12 months. However, it was deducted in one go without EMI.

It was promised to me that I can cancel the membership after 1 year.
I have been trying to reach out to them from last 6-7 months. However, they said it's non-refundable and disconnect...
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P
pinky pratik shah
Jul 27, 2021
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Wrong commitment

Has duped us in the year 2014 for taking Rs. 15, 000/- while promising to spend on travel with journey expense and food and accommodation but has duped us while we approached them in booking accommodation Pl act strongly against them...
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F
Faiz Farook
May 30, 2021
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Refund amount INR 80200not yet received even after one and a half years from cancellation.

Address: Trivandrum, Kerala

Membership Number: CVTR1MPCLUB5LB267735. I have paid INR 80200 on[protected]. I have cancelled the membership on the same day I have taken membership after noticing a discrepancy in the confirmation document that I got from their Trivandrum office, Kerala. In the document they provide it has mentioned that I do not have to pay annual maintenance fee unless I have availed for that year. But in the mail it is written that I have to pay annual...
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E
erum sanwari
Mar 16, 2021
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No response for refund of membership amount after immediate cancellation within 10 days as per policy.

Address: Head office in Begumpet, Hyderabad

We live in Udaipur, Rajasthan. We had been called to Country Club office which was there in Mangalam fun square at the time of taking membership (please note, the office is not there now, no idea where it is now in Udaipur) for some free gift thing and then made to sit through their entire presentation. After saying no to their package a lot of times, they did not let us go and kept luring for less and less package. So finally after a lot...
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M
Mitra Dhulipala
Mar 13, 2021
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Cancellation of my membership and refund of my amt Rs 50,400/_ paid on 23 rd December 2020...

Address: Country club vacations, Hyderabad

Request for Refund of my amount Rs 50, 400/_ including gst..paid to the country Vacations, towards life membership, paid on 23/12/2020..by means of NEFT..
Reference no.1220-CVHYD-73379
Member No.CVHYD5VIP10LB271490
Member Name : Mr. D.A.Mitra
Member Address: plot no.319, flat no.302, Lahari Residency, Moosapet, Hyderabad_500018...
Dear sir..
Before taking membership..many promises are made by the...
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Y
yeshu29
from Bengaluru, Karnataka
Mar 3, 2021
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For refund

Plss help me i pay 5000 rupess but they say your amount is not refund.. plss help me i get my amount...
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A
axnkumar
from Mumbai, Maharashtra
Feb 10, 2021
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Not given plots as promised

Address: Bangalore Office: Country vacations,#4,3rd Floor, S.V Towers, Krishnanagar Industrial Layout, Hosur Road, Koramangala, Bangalore 560029. Corporate Office: #3-6-367,368,369, 3rd Floor, No 306 Skill Sp

To Date 27th Jan, 2021
Dear Country vacations Team,
Name Email address
Jagadish m [protected]@countryvacationsmail.com

Akmal Pasha [protected]@countryvacationsmail.com

Byreddy Chennai [protected]@countryvacationsmail.com

Hari Krishna [protected]@countryvacationsmail.com

Saradhi Babu saradhi.[protected]@gmail.com

Customer care [protected]@countryvacationsmail.combr...
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