Courtesy Honda — Music system

Address: D-19 Satyawati colony Ashok Vihar Phase-3 Delhi

Hi
My car registration number is DL 1CX 1366 (purchased from Courtsey Honda ) used by my 72 years old father
I sent the car on 1 august 2020 to Coutsey Honda Wazirpur Industrial Area, Delhi workshop for music system problem but there one Mr Kohli said to be service manager never opened a job card n committed to get it changed/ repaired under warranty as car purchase date was[protected].
After number of days n calls he didn’t respond so i sent my car again on[protected] n now a job card was opened and now job was denied as warranty has expired ( i do have an extended warranty also ) . This reply came after too many calls and talking to Mr Navneet (GM ) service.
The only response I got is that vehicle is out of warranty and which due to their negligence on first visit on[protected] .
I asked them to plz review as it was their mistake but everything in vain .
I request to plz look into the matter
[censored]ij Kansal
[protected]