[Resolved] Cox & Kings India — no cashback yet

vermas1

from Mumbai, Maharashtra

Apr 14, 2019

Address: SVS Patels callisto aparttment, 560092

Hi,
I booked a trip to Singapore through Cox and Kings in Oct 2018. i made the payment through HDFC Debit card and they said there's an offer of 10% cashback if i pay 80, 000 in first transaction. i did the payment in co-ordination with Cox and Kings employee. payment was done successfully. everything went smooth.

they said within 90 days my cashback would come but it been more than 150 days and no cashback yet.

im chasng the cox and kings customer care both through email and call but they say they are checking on it.

3 months and still they're checking on this??????

i would say it's a pathetic service by Cox and Kings. i'm fade up of chasing them again and again.

below are the details of my trip booked.

"Singapore trip// Booking Id - 1040224 // 24th October 2018 // Mr. Sumit Verma "

call me for any help.

Sumeet Verma - [protected]

Was this information helpful?

No (0)

Yes (0)

May 20, 2019

Complaint marked as Resolved

Cox & Kings India customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Cox & Kings India Customer Care's response Hi Sumeet,
So sorry about the experience you had to face.Thanks for sharing your details. We're forwarding these, as well as the details of your concern to the relevant team. A representative will get in touch with you at the earliest.

Verified Support

Jun 10, 2019

Cox & Kings India Customer Care's response Hi Sumeet,
We believe that our team has got in touch with you on your concern and provided the required resolution.
Thanking you!

Regards,
Team Cox and Kings