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CP Plus International Complaints & Reviews

www.cpplusworld.com
3.6
Updated: Oct 12, 2019
Complaints 14
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10
Unresolved
4
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1
camera and dvr is not working properly..
0
Inferior quality products - not attending the complaints
0
unsatisfactory service from agent

CP Plus International reviews & complaints(14)

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K
Kunal SSingh
from Mumbai, Maharashtra
Oct 12, 2019
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fraud by company onroll sales manager

Address: Sakshi jamshedpur jharkhand, East Singhbhum, Jharkhand, 831001

On date 31st aug, i had requirement of camera for my office i met mr. Madhur sahay at jamshedpur, he is working in cp plus onroll as marketing manager, he talked to seller of gst no. 20bbdpm5188c1z0 named as shree sidhi vinayak enterprises, both of them together gave me wrong goods and charged more on all the goods. When i complained to the shopkeeper, he said that madhur sahay has taken all the money from me. And madhur sahay says that i...
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M
Mantri Celestia
from Delhi, Delhi
Jun 15, 2019
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unsatisfactory service from agent

Address: SURVEY NO. 126, 127 Mantri Celestia, Beside Wipro Circle, Financial District, 500008

We have been calling the agent who have supplied us CP PLUS Cameras and installed 3 months back and we have paid 6 lacs for this camera installation but now he is not resolving issues or responding to our calls.
1. we have installed 32 cameras last year and 29 cameras this year but out of 61 cameras 8 are not working and we are calling for a technician since last 1 month and agent is not responding neither sending technician. Please...
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B
beansnbrewers
from Ludhiana, Punjab
Apr 21, 2019
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regarding cameras complaints

Address: SCF 101, Phase 10, Mohali, Mohali, Punjab, 160064

I have my own cafe at phase 10, mohali
Mr. Amninder singh (Iv group) (Under cp plus) (M)- +[protected], +[protected]
Had installed cameras at my cafe
But right now i am facing an issue with my camera's they r not working
Now he refused to give me services and asking for more money for small issues and service

Its been 3 months he installed my cameras and now he is asking for money again...
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A
ANANDA KUMAR SINHA
from Jaigaon, West Bengal
Jan 17, 2019
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regarding password of my cctv cameras

Address: Nalanda, Bihar, 803101

Sir
I purchased cctv set from bihar, distt. Nalanda, india. Shopkeeper sent a engineer for cctv installation, he is installed cctv set and set a password and email id. But he is not tell us. Please resolve my problem. I contact shop (Appu ghar) and tell him but my problem is not solve till date. Engineer says 500 charge for reset password or open system....
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R
Rashi Jain 88
from Delhi, Delhi
Jan 29, 2018
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cp plus cameras

Address: Faridabad, Haryana, 121001

Cameras have stopped recording and i am not able to access past recordings. I have tried contacting the local partners but have not received appropriate response. Request your intervention for a speedy response. I expect top class service from cp plus and this is highly irregular from such a large organization. Please restore my faith in your products and ensure resolution....
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M
manish palkee
from New Delhi, Delhi
Jan 8, 2018
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poorest services by vendors

Address: New Delhi, Delhi, 110015

I got cp plus dome & bullet cameras installed about a month ago. Vendor said before installing that he will provide proper service after installation bt after days when i called him that the cameras you installed are not working properly & its not even recording he said he will get it fixed by the company. I called the company toll free no provided by him 3 times bt the guy on the call was helpless b coz he himself was not able to solve the...
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A
Ankush Dwivedi
from Delhi, Delhi
Dec 26, 2017
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poor installation of product and services of cp plus

Address: 110030

I booked 4 cctv with dvr for my home from THIRD EYE INTERNATIONAL SECURICOR PVT. LTD. which is in KARKARDOOMA, NEW DELHI. They installed the product on 08/12/2017 which was not fulled installed and the service man said that they will install the remaining things another day.

From 08/12/2017 till present i am calling the service man and the owner of THIRD EYE INTERNATIONAL SECURICOR PVT. LTD. and every single day they say that...
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M
maglam
from Noida, Uttar Pradesh
Dec 12, 2017
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cctv dvr

Address: New Delhi, Delhi, 123

Ser ji mene crux delhi se cp plus ke camre or dvr purchage kya tha ye set me baar problem aa rhi h or bar bar service ho chuki h me bhut bhut bhut bhut bhut jada paresan or sad hu vo muze her bar old dvr de dete h or usme bhi bar bar proble aa rhi me bar bar vazirpur jata hu me kafi pase ane jane me barbad kar chuka hu or kafi maansik paresan hi chuka hu or bht jada paresan had se jada plz ser meri problem ka samadan jya dye or muze nya dyr...
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N
nagara99999
from Delhi, Delhi
Nov 10, 2017
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office closes before published time

Address: New Delhi, Delhi, 110091

For service of cp plus cameras i had to visit cp plus service centre at okhla phase -1, as the publicised time for products is till 6 pm so i reached at 5.40 pm at it's service centre but was refused entry as the gaurd said staff is in holiday mood as tomorrow is saturday so they have already considered to friday as well to be holiday from 5.30 pm. Please tell your staff to be responsible nobody has time to visit everyday or stop sale of...
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Gaurav Dass
from Gurgaon, Haryana
Oct 11, 2017
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camera and dvr is not working properly..

Address: New Delhi, Delhi, 110021
Website: gaurav.fitness@ gmail.cim

Sir my name is gaurav i bought ur cp 4 channel including dvr... After 2nd month of installation all four camera r hving problem of tracking multi color vision
I called vendor 2 or 3 time they correct the problem rhen it get back after few days like with in a week..
Iam feeling so much stressed i had paid rs.15000 for this and not getting good service, that vendor is also disappointed with us because he say sir please complaint...
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N
nagara99999
from Delhi, Delhi
Sep 1, 2017
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lack of support to dealers

Website: www.cpplusworld.com

Dear sir/madam,
I have been continuously mailing for master password of my customer who has forgot his password but i have been provided with master password only once which has not worked. If this is what happens with dealers end users can only imagine what their state will be. I am a retailer and i have not provided installation services for this device but as customer requested me to get the password broken i kept the dvr otherwise...
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Punit Khetan
from Raha, Assam
Jul 3, 2017
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Worst service and camera

Address: Deoghar, Jharkhand, 814112

I have installed total 21 csmeras of cp plus and within a week 7 cameras went non functional . Five was repaired at the site and 2 went for service . I asked the dealer to replace it but he did not relaced me . The two service one came after 2 months . Now also each day i have problem and no service is there . It has been only 1 month that i have installed camera . CP PLUS IS WORST AND SERVICE THE WORST .

PUNIT KUMAR KHETANbr...
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H
Hadmat
from Bengaluru, Karnataka
Dec 22, 2016
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DVR

Address: 560062

This is about one CCTV mechanic Jyothi, who installed CPPlus CCTV @15K (DVR, one bullet and 3 HD camera) on Dec 2015. He assured he would provide free two years service and one years company warranty.

The CCTV stopped working after 6 months, after calling repeatedly he answered my call, but he demanded money for the service. though he was supposed to serve for free but on demanded i paid 100 rupees. After he took the DVR, he...
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S
s.thomas.india
from Gurgaon, Haryana
Nov 26, 2015
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Inferior quality products - not attending the complaints

Address: New Delhi, Delhi, 110074

On 11th September 2015, we had installed the CPPLUS HD CCTV SECURITY SYSTEMS at our below mentioned premises through your Authorized Distributor Mr. Rajeev Sharma of M/s National Security Services, 252 – B / 1 2nd Floor, Shahpur jat. Opp. Panchsheel Shopping Centre, New Delhi – 110049 (Tel.[protected], Mob. +91-[protected], email: [protected]@yahoo.co.in). Regret to inform you that, within a week’s time after the installation...
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