[Resolved]  Creditvidya Prefer Loan — I don't want Loan disbursal of personal loan

Address: CreditVidya - Hyderabad 2nd Floor, Block 2, My Home Hub, Hitech City Rd, Hyderabad, Telangana 500081
Website: www.creditvidya.com

Hello sir,
I applied for personal loan vi google pay refered prefer company details bellow..
CreditVidya - Hyderabad
Financial institution in Hyderabad, Telangana Closed..
2nd Floor, Block 2, My Home Hub, Hitech City Rd, Hyderabad, Telangana 500081

They told loan approved for 125000 after check 4500 processing fee 500 offer so 4000 process fee..it high but due my need saturday i process all details and completed the process wait for todays no response as office leave..so today i received vi watsapp all process complete sign agreement page for loan dispursoal..i was shocked 117034 rupees only i will recieve and 7315 x24 months i have to pay for that its over priced as showed in gpay..so immediately make a call to customer care revathi attend[protected] please stop the process ...she told to mail will check it..so i mail both [protected]@prefer.com and [protected]@prefer.com.. after thet created a ticket ..Dear Customer,

Thank you for contacting Team Prefr.

We have arranged call back to your registered mobile number, you will be receiving a call from us shortly .

Thanks
Team Prefr.
I recieved a call from naveen [protected]
Try to comprimise me so many times..but i clearly told its over rated i dont want loan so please kindly the process they created ticket for this..

Dear Customer,

Thank you for contacting Team Prefr.

We have initiated your loan cancellation request for further process.

We will notify you once it is updated.

With thanks,
Team Prefr

But no use they dispursoal the loan i received money today monday18 october 2021 18:52 pm.
Dear Customer, INR 1, 17, 034.00 credited to your A/c No XX6362 on 18/10/2021 through NEFT with UTR N[protected] by HERO FINCORP LTD RETAIL PAY DI BR, INFO:[protected]SBI...
So please kindly help me reverse the loan ..i was more stressed due to this issue..consumer complaint forum helped earlier so this issue resolve me from this critical situation...please thanks in advance... i attached mail sent...
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Oct 19, 2021
Complaint marked as Resolved 
Not resolved still now ...not rollbacked the loan amount...they told to rollback ..but replied will send account no to transfer the amount...and also not picking my call from yesterday...
Oct 28, 2021
Updated by Thaniga Vel
Resolved thanks
 
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This is to inform that i have completed 18 months repayment of my loan which i have taken from creditvidya my Loan account no is: [protected]. The issue is i haven't received the closure letter till date. to collect the loan due amount they will call 100 times in a day and they will come for collection to all my relative houses. but when i asked for closure letter they are saying last 10 months will send but till date no one is responded.

here the main person Mr. Joel has committed you need to pay only 18 months will release the closure letter will waive of all the interest.

if any person is available please respond to my registered number from your system . i need speed action regarding this i am loosing my cibil because of your unprofessional activities.

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    Creditvidya Prefer Loan
    CreditVidya - Hyderabad 2nd Floor, Block 2, My Home Hub, Hitech City Rd, Hyderabad, Telangana 500081
    India
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