Cultfit — Unethical behaviour

Address: Kharghar

Recently we forgot our shoes at cult.fit Center, they’ve 4 cctv cameras.
My 3 shoes in locker 9, 67, and 68 was kept in KHARGHAR cult.fit Center.
Center manager Anirban mentioned that Cult is not responsible for our stolen items.
They cannot even provide foottage of cctv.
It’s highly unethical the way my support tickets have got closed without any resolution.
I’ve lost shoes worth 13k
I want compensation in form of sports voucher or refund of my lost item
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Inspite of being a cult elite pass member i am not able to attend the workout sessions at the cult centers because of the trainers misbehavior. Most of the trainers are rude, disrespectful towards ladies, if we don't yield to them like they want us to then we will not be allowed to workout peacefully at the centers. Most of them stare in a vulgar manner and try to touch in an inappropriate way and when we resist, they start giving hard time to us during their workout sessions. I had raised many tickets to the customer support but no substantial action has been taken against the trainers as they said they couldn't find anything much from cctv. We are going through a lot of such insults at the centers as ladies but because we can't prove their cheap behavior they can't be punished. I'm feeling like a helpless victim.
I being a cult elite pass member am not able to attend workout sessions at cult centers because of misbehavior by the trainers. I have raised tickets regarding this.. but customer support says there is no enough evidence for the trainers' misbehavior and hence no action can be initiated. I finally gave up and said it's ok if they are not in a position to take necessary action and i discontinued going to the centers then on. Feeling like a helpless victim.

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    Kharghar
    India
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