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Cyankart Complaints & Reviews

www.cyankart.com
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Updated: Oct 14, 2020
Complaints 54
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54
It is disappointing 😔 Cyankart has not been very active in resolving complaints. This lack of response can hurt the overall customer experience and the company's reputation. We suggest that Cyankart address these customer issues as soon as possible.
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Clothing, Shoes & Accessories
Cyankart

Most useful reviews

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Product purchased but not received.
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t shirt short size
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defective item

Cyankart reviews & complaints(54)

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S
Subhrajit Barui
Oct 14, 2020
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Product purchased but not received.

Ordered a product and didn’t receive. When cancelled the order they didn’t return money. Contacted the payment app, they said the seller doesn’t have enough fund to pay back. Please return the money....
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R
Roshni Rajpal
Jun 30, 2020
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Refund for eye mask

I ordered an eye mask worth Rs. 374 on May 14, 2020. The order no. is CYN290718. the product was never shipped and my order was cancelled. I haven't received a refund till date.

I request a refund for full amount for the same....
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P
prerit45678@gmail.com
Mar 21, 2020
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seels accessories, clothing

Address: Faridabad, Haryana, 121003

So i ordered a laptop sleeve on 10/03/2020 from a company “cyankart.com” i made online transaction, as they didn’t allow cod, they stated that they will send email after the order is dispatched, and will be delivered within 4-5 days, i waited for 6 days, i didn’t recieve any confirmation or text from them, later i cancelled my order on 16/03/2020 and wrote an email, but i didn’t get any reply, i wrote to them on ig, no replybr...
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R
Rishika Khanduri
from Mumbai, Maharashtra
Nov 8, 2019
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no communication

Address: Cyankart India Pvt. Ltd. A-14, DLF Industrial Area, Phase - 1 Faridabad, Haryana - 121003, Faridabad, Haryana, 121003
Website: www.cyankart.com

I had placed an order on oct 30, no mail was received as a follow up and subsequently on Nov 2nd I cancelled it. I was promised a refund but its 8th November now there has absolutely been no communication.
I had ordered a laptop sleeve for rs 719. I have been mailing them constantly and their contact is also unavailable. Their phone number is incorrect and temporarily out of service as well....
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M
Muskankaur
from Delhi, Delhi
Oct 25, 2019
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not received my order

Address: New Delhi, Delhi, 110009

I had placed an order for laptop cover on 15th october. They said it’ll come through in 2-5 days. It’s been 10 days and i haven’t received my order neither have the updated me with my order details. I have sent several mails but they do not have the curtesy to respond. This is the worst online store ever please do not order from them.
Even the contact numbers given on their website is wrong. If anyone has their actual number...
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K
Kirt Vishy
from Hyderabad, Telangana
Oct 3, 2019
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posters - ordered, paid but no delivery

Address: Faridabad, Haryana, 121003

Had placed an order for 4 posters from this company. It has been 8 days and no reply, no updates on the status nothing.. Radio silence from their end.
Why is this company still functioning? The biggest fraudulant ecommerce company. The reviews are really bad about this company, which i read post placing the order. The company is worth $18.9m and dont know how they made it with the type of customer service they have....
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A
Andrea Elizabeth
from Ernakulam, Kerala
Jun 5, 2019
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I have not got my order since may 29

Address: A-14,Dlf Industrial Area phase-1, Faridabad, Haryana, 121003
Website: www.cyankart.com

I had orderes from the website cyankart for a t shirt on 26th may 2019. They have said shipping will take 2-5 days.
Now its been 10 days i still havent got any updates about my product and apprently it says delivered. It is card payment so i have lost my money.
I want a refund or the same product sent to me at the earliest. I have send numerous emails and tried giving phone calls but no response back...
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C
Chaithra Kashyap
from Bengaluru, Karnataka
Apr 30, 2019
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unable to track my refund status

Address: Mysore, Karnataka, 570019

Hi Team,
Due to incorrect size I had returned the product (order ID : CYN289587) to the mentioned address in the return policy of cyankart website on
Couriered Date :[protected]
Courier name : DTDC,
Consignment number ( B[protected].
However I have not received any acknowledgment of receiving back the product nor I have got any information on refund status.
I never expected such kind of service from...
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V
Venket469
from Chennai, Tamil Nadu
Jan 16, 2019
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no gift card

Website: Cyankart.com

I have ordered an black hoodie order no:cyn281769 and i have paid for that via online payment. But i gave the wrong size so i cancelled my order one hour after ordering. But i didnt got any refund or gift card and i tried to call the customer care service.They didnt attend my call. They replied me back with an email that they would give gift card of that amount..but they didnt. So please kindly help me to get my money back in any form or...
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V
Venket469
from Chennai, Tamil Nadu
Jan 14, 2019
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no refund or response

Website: Cyankart.com

I have ordered an black hoodie order no:cyn281769 and i have paid for that via online payment. But i gave the wrong size so i cancelled my order one hour after ordering through mail. But i didnt got any refund and i tried to call the customer care service... They didnt attend my call. So please kindly help me to get my money back in any form or atleast tell them to deliver my product....
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R
Richard D
from Bengaluru, Karnataka
Oct 30, 2018
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t-shirts & refund

Address: New Delhi, Delhi
Website: www.cyankart.com

I had ordered a tee shirt about 3 weeks ago and still haven't received it. Refund the money to my account.

Also, i had used a gift coupon of ₹500 during my purchase and i had ordered two t-shirts (₹299 each) out of which you guys cancelled one and only refunded 127₹ instead of 200₹ out of the 500₹.

This is unacceptable and unprofessional service. Regret shopping with cyankart.

I have...
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I
iamvartika
from Lucknow, Uttar Pradesh
Jul 14, 2018
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money has to be returned by the company

Address: Lucknow, Uttar Pradesh, 226016

I wanted to exchange the product I was delivered. So, as per the refund policy, I sent that product to the given address. As per promised by the company, no money in the form of points or refund has been provided. I had paid Rs 494/- for the delivered product. I want my money in any for ASAP otherwise I will have to take legal actions against the company! The company did not even send any confirmation that they have received the parcel. I...
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P
Poornima Koundinya
from Bantval, Karnataka
Jun 17, 2018
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payment not received.

Address: 560069
Website: Cyankart

I ordered a crop top from cyankart. It does not fit me. So i read the process of how to return the product and i courrierd it back to them. I tried to call them a lot of times. I have even mailed them about this issue. But no one cares to respond. Please help me with this matter and help me get my money back.
This has happened to a lot of people so i really feel strict action must be taken against them.
Reference id-cyn254236br...
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M
Monil Gada
from Mumbai, Maharashtra
May 23, 2018
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I have placed an order of shirt which has a small size

Address: Mumbai City, Maharashtra, 400002

My order number is[protected]
Order placed on - 23/05/2018
I have placed an order for a t-shirt from your company but the size mentioned on the bill is small where as I did click on large size.
Please make the necessary changes in my order or give me cash back so that I can place my order again.
I hope to receiving your help as soon as possible...
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V
vedant333
from Pune, Maharashtra
Mar 9, 2018
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poor service. ignorance of complaints

Address: Bulandshahr, Uttar Pradesh, 431005
Website: Cyankart.com

I purchased a t-shirt from cyankart few days ago. The product was poor in terms of quality and fittings. I returned the product by couriering it to them and i asked for refund of the value of the product in my bank account but they refused to give it as they have a policy which says that they don't provide refund in the customers bank account and they only can provide exchange of the returned product or a gift card of the same value of the...
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V
vinpatil
from Bengaluru, Karnataka
Oct 30, 2017
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t shirt short size

Address: 577004
Website: vdpatil99@gmail.com

Our order no. Cyn222776 is received but t shirt is short so please i required big size t-shirt so please send return address exchange details procedure.
Order date :- 27.10.2017
Order no. Cyn222776
Name :- vinayak patil
Contact number. [protected]
Mail. Id. [protected]@gmail.com
Address :- bapuji educational jjm medical collage davangere 577004

So please return item & exchange otherwise...
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A
Alicia Cotta
from Mumbai, Maharashtra
Oct 5, 2017
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defective item

Address: Faridabad, Haryana
Website: Cyankart.com

I recently ordered two crop tops which amounted rs. 763. I am extremely disappointed with the quality. Both the tops are made of very bad quality cloth. The neckline of the top is not proper (Stretched) and looks shabby. When i pay this much money, i expect to see something good. Cyankart should take responsibility for it and send someone to pick the items other than the customer couriering it. Aweful servies. I need a refund....
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Y
YashManwani
from Durg, Chhattisgarh
Aug 31, 2017
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no refund process

Address: Bhopal, Madhya Pradesh, 462003
Website: Cyankart

I ordered some products from this company against order id - cyn211922.
I received the order but the quality of products was very bad.
Since i had already read the return policy and knew that they do not offer refund as a normal policy, i sent them a mail requesting a refund. What would i do with there reward points if the quality of goods is not acceptable at all! My order amounted to rs 898. The customer care number provided...
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R
Rajsingh Pradeep
from Kolkata, West Bengal
Aug 3, 2017
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cicret smartband

Address: Kolkata, West Bengal, 1348611959506
Website: cicretfit.com/index.php?route=common/home

Hi
Myself pradeep singh
M writing this complain agains cyankart and pickrr courier
I have ordered a product name cicret smartband, but they send me a gift,
I have already paid rs 2649 as cash on delivery, but when i see the product this isvery fake product.
I called so many times to the no [protected] but this number is always not reachable at any time. I want to return this product otherwise give me my...
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A
Apurav Gupta
from Hajipur, Punjab
Jul 9, 2017
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Order number cyn203167

Address: 110076
Website: www.cyankart.com

I have returned this order as it was not the same as displayed on the website, but as they promised to credit the same amount plus the courier amount as soon as they receive the product back, i haven't received the reward points for the same from past 2 days. Please provide a response asap else i will like to escalate the issue. I even didn't get response of the last email i sent to them

Regards
Apurav
[protected]...
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