D-Mart / Avenue Supermarts — grocery item was not taken back by your store at raipur c. g

I am regular visitor to your d mart shop at raipur today i went to return 1 kg of sabudana which i purchased1week before i went with purchase invoice also but one of your junior staff didn't take the stuff back saying that due to coronavirus we are not taking purchase return and there no store manager to attend to my query that time simply ur junior staff was begging to me to hold it till 3rd may after that they will take back.
My complaint is why ur customer care is not working when ur shop is running it's full swing just simply making some square and putting sanitiser in the hands will not surfice the purpose care only comes when u resolve the query immediately i am totally unhappy with your shop services. I want a revrrt on this matter.