Address: H No. 14-8-182, Narsampet Road, Laxmipuram, Warangal - 506002 |
I am writing to express my deep dissatisfaction and concern on D-Mart regarding an issue I encountered with Bambino Gulab Jamun Mix packet. On 16 Nov, 2023, I purchased a packet advertised as 175 grams from D-Mart location at H No. 14-8-182, Narsampet Road, Laxmipuram, Warangal - 506002.
Upon further examination, I discovered that the actual weight of the contents was only 160 grams, which is a significant discrepancy from the advertised weight. This misleading representation of the product's quantity is not only deceptive but also a violation of consumer trust and fair trade practices.
I firmly believe that customers deserve accurate and transparent information about the products they purchase. Misleading representations not only affect consumer trust in brand but also infringe upon consumer rights.
I kindly request an immediate investigation into this matter and a corrective action to rectify the misleading labeling practices.
Enclosed with this, please find a copy of the receipt and photographic evidence displaying the discrepancy between the labeled and actual weight of the product.
I expect a prompt and satisfactory resolution to this issue. Was this information helpful? |
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