D-Mart / Avenue Supermarts — ridiculousness service online

Tabassum3

from Nagpur, Maharashtra

Nov 28, 2017

Address: Mumbai City, Maharashtra, 400060

Website: www.dmart.in

From last 3months i am doing online booking for daily home staff from d mart and from last 3 month receiving the goods at my home which is in mumbai only, now on 27/11/17 i had done an online booking and also paid the amount online and received confirmation of order and payment also, now on 2nd day received a sms that my order has been canceled from d mart as not reachable area for delivery and refund will take 10 to 15 days time frame.

As firstly i was receiving the same at same address and if their is such thing of area not reachable than they should have mentioned the same on site, now after taking my payment they are not refunding immediately, and i am leaving in city not in a remote area why they had provided service in last 3 months and now suddenly direct cancellation after taking my amount and now not refunding immediately only customer care saying for inconvenience sorry only. Ridiculous, very bad experience no customer care and responsibility from d mart.

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Comments

mahaboobkhan.g

from Mandapeta, Andhra Pradesh

Dec 21, 2017

We purchage steam iron box on[protected], it has guarantee with 1 year. This iron box not working from 19-12-17. We ask for replace this product, but they are not providing proper information...Kindly resolve this problem