D-Vois Communications — Online Payment Done but still Internet Account is not active.

Hi,
I have done online payment for account renewal in 4th Jan 2023 in morning around 10 AM
Amount is debited from my bank account with Transaction Id[protected], still my internet is showing status as inactive.

Called Customer care more than 10 times they say to mail details to
customercare.[protected]@i-on.in.
I have mailed around 20 times with all details with payment screenshot, transaction status still I have not received any response on mail.

Customer service is useless, very pathetic and unprofessional service.
I have been without internet from yesterday even after paying money.

All my work is getting affected, I tried explaining this to customer care they just ignore and now they are not even responding.
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D-VoiS Communications customer support has been notified about the posted complaint.
 
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    D-VoiS Communications Phone
    +91 22 6456 6366 [Mumbai]
    +91 80 4511 4520 [Helpdesk]
    D-VoiS Communications Address
    KHR House, 11/1 Palace Road, Bangalore, Karnataka, India - 560054
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