Data Plus — multiple login issue

Address: Address : 19, Heera Panna Complex, Nehru Park, Junagadh, Gujarat - 362001., 362001

Is company ne mujhse ek affidavit sign karaya or usme likha tha ki multiple login ni krna he... Mene aone laptop ke alawa kahi or login nhi kiya he... Or bola gya tha ki koi bhi problem ho to customer care se bt kre ab kki no bhi ni lg raha he sub off aa rahe he...
Mujhe km krne ke liye 10 din ka time diya gya he lekin ab ye problem aa rhi he km poora nhi hone per company mujhse 5500/- amount panlty ke legi.. Lekin ye company ki problem he or ye problem thik kaise kre company ke sare no off aa rahe he...