DDA Sports Complex Hari Nagar — Unclean Swimming Pool

Address: New Delhi, Delhi

Hi,

I have a grievance against the DDA Sports complex, Hari Nagar.
I had taken temporary membership for the sports complex for myself and for my mother for an amount of Rs
3400/.
Also we had paid for two months of swimming pool membership @Rs850 per person per month amounting to
a total of Rs 3400. However, after visiting the swimming pool for a period of only one week, my mother Mrs Kanchan Khanna contracted severe conjunctivitis due to unclean and infectious water of the swimming pool for which she had to undergo treatment and medication for a period of two months. We brought this issue to the notice of the Manager sitting in the DDA Sports Complex office immediately through a written letter. However, even after 10 months of continuously running around, there has been no response from the officials therein. I would request you to kindly refund me the money Rs 3400 for membership + Rs 3400 for swimming fees plus compensation for the treatment incurred and compensation for the inconvenience and harassment caused as a result of this.
My membership number is 4217
valid from : 1/5/14 to 31/7/14

I would be highly obliged for the same.
Warm Regards,
Anjali Khanna
[protected]