[Resolved]  Deals Mantra — Misuse of Credit card transactio​n​ - reg

Address: Chennai, Tamil Nadu

Dear sir, I ( S R SHANMUGAM, SBI CREDIT CARD NO.[protected]) am to inform that an unknown person by name Rajan contacted me from Mobile no.[protected] introducing himself speaking from SBI.He also Expressed all details of my Credit card no., DOB, Mothers name, Dt of Expiry and asked me to inform the OTP for a Transaction to redeem the points earned in connection with the Transaction of SBI credit card with compliments of a Belt, a Shirt of 40 cm, a Trouser 32 inches along with Tourism vouchers. As he had furnished all the details of my credit card I was in a position to furnish my OTP.I was in the belief of so called person Rajan is working in SBI . In this circumstance it was happened that Rajan misused my credit card on 27 Sep 2014 time14.36 and incurred as loss of Rs 15598.00 to me by purchase of the materials from Deals Mantra. Therefore I request you to kindly take necessary steps to trace out the fraud personal and to cancel the transaction made by the Fraudent and the amount of Rs 15598.00 may be credited in my creditcard account with due intimation.As I am maintaining the credit card in good status for the past 15 years, I believe that you will take necessary action in this regard.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
10 Comments

Comments

Hi Mr. Shanmugam,

I underwent the same fraudulent transaction with my HDFC bank credit card for the same amount of Rs.15, 598 at Deals Mantra on 10th Oct. I was going through your complaint and found that the same things were offered to me as well. I contacted the bank and the Cyber Cell as well. I was still googling to find more about the merchant and finally got an email ID to which I sent an enquiry and I was fortunate enough to get a mail back from them and then a call to my mobile number too. I asked to cancel the transaction immediately and asked for the credit for the same amount back to my credit card account. I am glad to say that the bank confirmed to me the other day that the fraud merchant has made a temporary credit to my credit card account for Rs.15, 598 and the bank will still investigate on this issue and track it to closure.
I highly recommend you to drop a mail about this fraud transaction with details to [protected]@dealsmantra.co.in

I wish it helps you too and you get your money refunded.
Hello
Even I've undergone the same situation.
What should I do now?
catch this number also [protected]
I underwent the same fraudulent transaction with my SBI bank credit card for the same amount of Rs.7762 at Deals Mantra on 12 May 2016. I was going through your complaint and found that the same things were offered to me as well. I contacted the bank and they said since we provided them with the OTP, it's been approved by me. However i provided the OTP considering that some personnel from SBI had called to redeem my points later to realise that the amount was charged on my CC. I am unable to find any details of this merchant even online. I am now awaiting SBI to respond as they have noted my complaint and have assured that they will revert us before June 13, 2016
I Mr tejpal e Shetye udergine with same fraudelent transaction on 02.07.2016 with my Sbi credit card for the amount of Rs8478 at Deals Mantra I was going through your complaint and found that the same things were offered to me as wellHowever i provided the OTP considering that some personnel from SBI had called to redeem my points later to realise that the amount was charged on my CC. I am unable to find any details of this merchant even online. I am now awaiting SBI to respond as they have noted my complaint and have assured that they will revert us before July 13, 2016 i have clled form Two Mobile Numbers One is [protected] & anather one IS [protected] This for your reference.
On 21st Nov 2016 someone name stated as S.Kumar, ICICI Bank staff of Nungambakkam Branch with staff id 65550 and his mobile no: [protected] called me for verification process i need to state my debit card number, address in the account and OTP and discuused with me around 45minutes. Once I mentioned all these he has done purchase in VIN*dealsmantra through online with initiation done at 7.09pm.
Same for me on 27.11.16 at 4.43pm, with same person same matter. But, Different Phone Number: [protected] / Staff ID:66550.

T.Satishkumar
even it happend to me also on 16th jan 2017, after giving all the details, they were asking me to give OTP. But i did now share the OTP . Please dont share any details about debit / credit card. No banks will ask for card no, exp date, DOB ad OTP.
Even it happened to me also but with different number on 29-jan-2017. I don't know what to do . Citi bank people are telling to file FIR and send copy to Citibank we will investigate . Citibank told you need to pay the money.
HI,
why the police or Govt is not taking action on this people Even though we are giving complaint in Cyber Crime.
Please take action these kind of fraud Companies .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Chennai
    Tamil Nadu
    India
    File a Complaint