Delhi Development Authority [DDA] — I didn't received surrender refund yet

I have had surrender the my dda flat on 20 aug 2019 and it's been more than a month. I haven't received the same yet. My application no. Is 714728 and their number is also not available sometimes and sometimes they are not picking up the phone. I would like to get back my money as soon as possible. I have been waiting for more than a month. It is such an irresponsibilty by their side.
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I have surrendered my allotted flat in Narela on 6 Aug 2019. My application form number is 711700.
My application was submitted successfully.
My registration amount is not yet refunded.
Please fasten the process.
Thanks
Pooja
We have not yet received the refund of application money for 2 Narela flats under DDA housing scheme 2019, which we have surrendered till date.
Application numbers are 708753 (Rishikant) and 708821(Bibha Kumari, my wife).
Kindly let us know how much time it will take. It's already too delayed.

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