[Resolved]  Delhi Development Authority [DDA] — online payment gateway of dda water bill online payment portal services.

Address: New Delhi, Delhi

Dear sir/madam,

I have registered with dda online water bill payment portal as given below;

My consumer id: ddarz0018156 but by mistake i have not entered my correct e-mail id during registration.

I am not aware of password of the above consumer id ddarz001815 and whenever i am using the option of forgot password the system by default sends the otp (I. E. New password) to the e-mail entered (Which actually doesn’t exists).

There is no option available on dda water bill online payment portal to correct the wrong e-mail id. Nor there is any option to enter the contact i. E. Mobile number so as to receive the otp on mobile and thereafter to reset the password.

Whenever i will again trying to register the consumer id the system is showing the message (Consumer id already registered).

Now the problem is that i am not able to pay the water bill through online payment gateway of dda water bill online payment portal services.

I am sure there are many other consumers also who are not able to use this online payment services of dda due to such minor mistakes.

I request you to kindly register my complaint for not able to using the online payment service of dda to pay the water bill and co-ordinate with the concerned it department of dda to fix the technical problem so that the consumer may correct (Re-register) the e-mail id or their contact number to avail such services in near future.

Sincerely yours

(R. P. S. Sandhu)

M-[protected]