Delhi Development Authority [DDA] — refund in respect of flats surrendered

Hi,

I submitted a surrender request a month ago "your request for surrender/cancel allotment with user id :afgpg6464h and application form no.116593, has been submitted successfully to concerned department for further processing and registration amount will be refunded shortly to your bank account provided at the time of form submission.".

However there has been no update in the status of the request. It has already been a month. My daughter also submitted a request, however they keep on asking for clear picture of cheque when we uploaded it again, they are now asking for clear id proof i don't understand this could have been checked in one go. Is this some kid of joke going around or dda is just trying to warn interest in the amount of all the users