Delhi Development Authority [DDA] — Unethical behavior

Address: Vikas Sadan New Delhi

Sub: complaint against not providing possession of plot no. 771/pocket c-2 sector 37 measuring 32 sq. Meters in rohini residential scheme, application no. 62781 and priority no. 18398 (File no. F-16[28339] 2012/rhn)

Sir,

I (Nand kishore saxena) need help in getting the possession of above mentioned plot. I am at my age of 75 years and still the officers of dda wants me to make rounds of dda office on every alternate day. Due to this covid-19 and lockdown, i could not make a visit to office in last six months but also have not got any revert on my application for possession letter.
I have been chasing officers at dda office since last two years and also filing all the documents as an when demanded by me but still no revert and even i am not getting to know where is the gap, what else is required from me is their any document left out to fil in.. Kindly help me. At this age its not possible in current scenario to make visits and always appeal for my possession.
This is simple humiliating and harassing an old age person for not providing the possession even after submitting all details. This is the first time, i am filing a written complaint to dda and for your benefit, i am listing the details of my case:-
1. Received intimation regarding issuance of allotment-cum-demand letter under rohini residential scheme 1981, on 7th march 2017
2. Received a letter to pay the premium and scheduled amount on 19th february 2018.
3. We have made the full payment of rs. 5, 72, 934 to account number drhh0062781 on 30th march 2018 by rtgs from axis bank and today in august 2020 still waiting for my possession letter. How long it will take to issue possession letter, it is already three years gone since the date of issuance of allotment letter.
4. When i visited dda office after a week for the update then only the officers over there told me that i need to submit certain documents and then i have submitted all documents on 3rd april 2018 and got the receipt from mr. Rahul at the dda office.
5. Then after a week i visited office, i have been told that i need to get bio-metric done and then my bio-metric done on 24th august 2018.
 this shows without any visit i will never be able to get to know what all i need to do..in this online and computerised world, i always have to visit and then only get to know what is required for next step. It is frustrating all the time when at this age you have to follow for your own thing again and again.
6. Then after a month when i visited the office then i came to know that i have to submit my address proof with all requisite bills and that i did on 17th december 2018 and got the acknowledgement too by mr. Ravi.
7. I have been told that within three months i will get the letter but no response received and then i visited again dda office and again told to submit my address id proof as this time i had shifted my place from previous one.. So, again i have submitted requisite document on 6th september 2019 and got the receipt too by mr. Tarun.

So, from almost three years my application is being lingered on without any reason or if there is any reason i have not been told. I urge you to expedite the process in providing me possession letter or else at least let me know, what is pending from my end.
Sir, at this age of 75 years i can not travel and visit dda office any more.. Its my humble request to please provide me my possession of plot no. 771/pocket c-2 sector 37 measuring 32 sq. Meters in rohini residential scheme, application no. 62781 and priority no. 18398.

Appreciate your early response in this matter.

Enclosure:
A) issuance of allotment-cum-demand letter under rohini residential scheme 1981, dated 7th march 2017
B) customer acknowledgement receipt of axis bank for payment for rs. 5, 72, 934 toward payment of premium amount for possession of plot
C) submission of acknowledgement of receipt of all the documents list to asstt. Director (Lsb) rohini on 3rd april 2018 by mr. Rahul
D) submission of acknowledgement of receipt documents again on 17th december 2018 by mr. Ravi
E) submission of acknowledgement of receipt address id proof again on 17th december 2018 by mr. Ravi

Thanks and regards
N k saxena