Delhi International Mail Centre — Urgent Complaint Regarding Delayed Shipment - RV[protected]IN

Address:DELHI

I am writing to express my extreme frustration and disappointment regarding a recent incident with a shipment sent through India Post, and I seek your assistance in addressing this matter urgently.

Date of Incident: 01/11/2023
Client Number: RV[protected]IN

Full Description:
My brother posted a letter from Dehradun to Canada, relying on the advertised commitment of India Post to deliver urgent documents within 4 to 10 days. Unfortunately, the letter is still stuck at the Delhi International Mail Centre for more than 13 days. This delay has caused significant distress and inconvenience, especially considering the time-sensitive nature of the document.

I am concerned about the lack of progress in processing the shipment, despite the commitment made by India Post. The purpose of this complaint is not only to bring attention to the delay but also to urge the authorities to either meet the advertised delivery timelines or cease promoting such commitments altogether.

The current status of the shipment jeopardizes a financial transaction, and if not resolved promptly, I stand to incur a loss of $159 CAD. Given the urgency of the situation, I kindly request your immediate intervention to ensure the timely and efficient delivery of the said document.

I understand the challenges posed by international shipments, but it is essential that the advertised commitments are met to maintain trust and reliability in the services provided. I hope that this matter can be resolved at the earliest to prevent any further financial losses
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